Omniglobe International is an international BPO company that specializes in multifaceted back office support services for the legal, telecommunications and financial services. Availing of these services will approximately reduce its client’s cost by as much as 50%. What makes Omniglobe Philippines distinct from other outsourcing companies is its ability to control its field expertise and experience in legal services processing that can effectively trim down costs, expand staffing levels to match varying business requirements through flexible staffing models and adjust on demand to permit clients’ key personnel to focus on their core functions.
In reducing operational costs, improving productivity and enhancing customer satisfaction, Omniglobe International Philippines provides comprehensive contact center Solutions that offers quick, efficient and quality customer service for the ultimate objective of improving customer satisfaction, increase resolution rates, and build solid and lasting customer relations. These services included inbound and outbound customer care, tech support, help desk, activation support and billing support in both voice and non voice channels.
For the Telecom Services, Omniglobe Philippines provides back office services such as Local Number Portability, Activations, Provisioning, Directory Listing and Address Validations. In terms of technology services, Omniglobe International Philippines offers its follow-the-sun development model for quicker marketing, software development and architecture, ongoing support and maintenance, as well as process driven and collaborative approach to optimize resource utility.
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