One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms.
For a complete customer relations management services, One Global call center also offers premium inbound services comprised of customer service and technical support service and customer win back program for various companies and specialized services such as database enhancement, and mortgage and insurance processing for financial institutions and booking and reservations for the hospitality industry. Apart from customer contact services, One Global Contact Center also outsources administrative support services such as data processing, rewards dispensation and membership acquirement, complete human resource administrative processes including recruitment, payroll and benefits administration, finance and accounting services and other standard administrative procedures. One Global’s e-Services included e-mail, click to call and 24-7 real time live Chat. Finally, One Global Call Center also offers internet Marketing Services including web design and development, search engine optimization, social media integration, and pay Per Click advertising.
As a staunch advocate for the advancement of the BPO industry, One Global Contact Center is an active member of American Resort Development Association (ARDA), Direct Marketing Association (DMA) and Call Center Association of the Philippines.
One Global Contact Center prides itself of its first rate sales and market extension services that have been proven to reliably generate a steady stream of prospective customer leads that have unfailingly led to its partners’ sales pipeline. One Global Contact Center’s lead generation, lead qualification and appointment setting services are backed up by a complete market study and understanding of target clients. Most importantly, the company seamlessly aligns its business goals with those of its partners for a more concerted approach to generating leads. On the other hand, One Global Contact Center telemarketing and sales services is a two way process through which the company not only delivers the right message to its partners’ clients and obtain information about them for market analytics to help improve one’s business strategies.
One Global Contact Center boasts of its sturdy track record of service that earned its continued business partnerships with key players in the travel and hospitality, retail, information technology, telecommunications industries from around the globe especially in the U.S., Canada, U.K., and Australia. One Global Call Center attributes its success to the company’s unremitting commitment to quality and process efficiency, which translates to increasing the pro profitability of its clients and the establishment of sustainable strategic value creation, while simultaneously curtailing business costs and risk.
One Global Call Center is located in:
For Career Opportunities, visit One Global Job Openings.
peecee says: be ware of this call center. now it has a new name! ONE CONTACT CENTER! I had attended a training here!!!! what they would give you then was just a drink all you can coffee!!! My group had a very bad experience here! I won’t be surprised if one day they would have a different name! poor!
applicant says: why this company looking for taglish agent ? Is this a local call center ? I hope you will ans. my question bec i want to try my luck here in one global . Tnx
meri says: ok nmn sa one global ah!!! eheheheheh try nio..
pls lng kung may awa pa kyo sa sarili nyo think a hundred times b4 u aply 2 this company!
u shd SERIOUSLY consider everything b4 applying to dis company….I can’t recommend it even for just a call center experience….
HOW POOR! kawa2 ka pag dito k nag apply or nag work.. i’m telling you guys, sa halip na kumita ka, kaw pa pagki2taan.. t02o!!!! sobra…..!
the only call center co. that wont give training allowance..
this company is only a training ground for those people who want to have experience in a call center.. 2weeks training without allowance and takenote you cannot sign a contract till you doesnt have show..
dats true dat they earned money from the employess..sucks…no overtime pay….Gosh just pray for them….
d salary is really low, its like you r wasting ur time,effort and money when you work here..believe me…
if you dont have show, they will send you home, and u will discover dat you dont hve work n…
doomsday will start if you will be hired..
if you realy want to have a better job pls think it first before u apply,they dont give commissions for their deserving agents kaya kinakarma eh,,,some of the superior are really rude to their agents sa lahat ng mga agents before nito u guys are lucky u h
talaga bang ganun ka worst tong col center na to? for training pa lang ako eh panu ba yun? well anyways if you do good on the job naman diba nothing worst will happen pera na lang kung talagang ganun cla kalala ha.. but for me id still like to try i dont
This is the worst company at nagsisise talga akong napa apply ako dito sa company na to!! spending SIX (6) months para sa clearance at walang sistema talga ang management. I suggest not to apply on this company or you will regret it
Mag isip muna kayo ng 100x if gusto nyong mag apply dito. Two weeks pa lang tatanggalin ka na. Walang saysay ang contract nila. Hindi nasusunod. Pagmumurahin pa kayo ng mga TL nyo. Walang PROFESSIONALISM!!! Walang awa sa mga agents na nagpapakahirap na ma
We have nothing but a culture of fear. The culture of One Global certainly has surpassed cultures of other contact centers. For one, no other call center in the Philippines would support the use of negative motivation.
ala kwenta d2…. wlang PROFFESIONALISM mga superior d2 Biruin mo wla n ngang bayad ang training Pag-Nalte ka bayad k daw ng 100….
share ko lng… Parang nd to call center… MARKET PLACE po ito, mula sa T.L. hnggang Manager nku worst… Dapat Ipasara n ito… PLs every1 be ALERT….
Kaya pla madali ang Intial at Final Interview kc worst case scenario ang TraininG…if u are looking for job and earn money WAG ka DITO.. khit sa EXPI of Call center I CAN’T EVeN REcoomend. SWEAR
ng work ako d2 for 1 month and ang pangit d2 grabh baba ng SAHOD at pg late k nku sd k ng 500 WOW! ganda dba nku wg n kyo apply d2 think first!!
dis comp only use ur leads.. hoax, training wala allowance required ka sign up ng 5-15 den wala din contract signing..
Direct Lines Phippines acct sucks..
wag kau d2, kawawa kau.. kung gusto nyo ma-accept agad for training sabihin nyo MAY RELATIVES KAU ABROAD (US,CNDA,HAWAII) pasok agad kayo
Kaya lang wala allowance at di sure kung ma hire kau.. sayang lang gastos nyo..
I was accepted as a trainee. The interview process was easy. They accepted even those who can’t speak English very well. I’ll give it a try for a couple of days and post the outcome here. 🙂
magaling na trainer c sir marvin kaso anong klaseng acct ung insurance acct nla, 3 agents lng,pano kc tinatanggal kagad nila kpag hindi ka nkapag close..training wlang allowance, mamumulubi kayo d2. dont apply here
i should hav listned to u guys..it’s true this col center really2 is bad.. khit nka2gulat khit ung mga di makapag construct ng sentence in english kinuha nila..duh?!khit ata maid ko mku2ha d2 eh..pati interviewer nila di rin ganon
This is not a call center market po i2, lalo na ung teleshopping, grabeh ang mga TL dito..daig pa nagbi2nta ng bibingka at puto…walang Professionalism dto kung makaasta akala nyo kung cno, eh di nman nag-babayad ang management dto…for all those guys t
It’s true, di maganda ang patakaran ng management but if they are able to give the agents their needs like lids, cgurado my benta ang agents at the same tym, matuto ka tlaga kc lahat ng lakas u pi2gain mabentahan u lng ung fresh lids not the irate one..ty
wlang kwenta call center
ok aman sa US Website Builder, patayan ren sa benta, panget owner, c “BN”, anyabang nina JOLLY
to all of you who have negative views bout one global contact center,you are all correct but you have to bear in your mind guys that this is an outbound call center company then you have to have your sales everyday for you to keep your job…
networking?? withn leads pa dapt everyday!!! c’mon
huhuhu……lkas nila mag p overtime wala nman byad pla yun….
i been to this company.. habang ngsspend ako ng time sa kanila.. binabawassan ko buhay ko,.. mamamatay ka pag dito ka.. working hours: 9 pm to 9 am everyday.. ala bayad over time… dapat isumbong na sa dole yan ehh.. bawal gumamit ng internet.. sa
This site is good…i’d learned a lot about what is OneGCC is…and i hope that i would a part of this reputable company..Thank you and God bless!!!!
Grabe politics dito!!!U nid to be an kisser para ma promote ka!!!malaki pa sahod ng mga taga jolibee!!!
Guys kng may awa pa kayo sa mga sarili nyo wg na kyo magapply dito kc parti lang kyo magduduty ng 13 hrs w/o paying for overtme and hindi ka pa papayagan mg breaktime even cr lang kailangan pa ng approval ng manager.dapat mpancn na to ng Dole pra d na cla
ok naman dito, kung gusto mo magsisi for all the sins that you have made, dito ka na! daig mo pa nag alay-lakad ng 10 times, whew! APPLY NA!
Yes! They Might Have Poor Management, mostly in taking care of their employee, BUT I OWE them a LOT, they teaches me a lot, thats the main reason why I’m Winning this kind of industry, Discipline and of course in Selling, kaya naman kahit san ako mag appl
Oi, meron pang isang company na walang traihing allowance at kups ung trainor. AIR RELAY sa Libis…Air DELAY pala kasi delay ung sahod at parang palengke sa training room, may vendor.
pano nyo naman nasabi na pnget s one global? gling n ba kayo dun? yung mga ngrereklampo jan na panget sa oneglobal sila yung mga di pumasa sa training..hahaha
uhm gusto ko try dito. andito mga tropa ko. tsaka siguro naman mababaet mga trainor. pede naman ako manapak agad pag sinigawan ako tas wala naman ako ginawang mali hehe. pede namang mang gulpe eh hehe. maganda palang training ground to.
ndi na ako pumunta sa training. ndi nman na ako tinawagan..haha
well i agree on you guys, mga tao dito parng di professional nagmumura at mumurahin sa harap ng mga tao…. at sila sila nagtatakluban ng baho… at talamak ang coaching…. pahihirapan kayo dito…. 4 sure
I SHOULD SAY THAT ONE GLOBAL IS NOT AS GOOD AS THE OTHER CALL CENTERS BUT ADMIT GUYS, YOU’VE LEARNED ALOT FROM THIS COMPANY! RIGHT!? IT IS MY FIRST CALL CENTER BUT I DO NOT HAVE REGRETS.
ok sya kaso nga lang wlang saktong regulation of ths company, but actually matiyagaan mo s hirap b naman ng buhay mpa subo k s ganitong company, but we need t respect them wla tayong magagawa kc may power sila tayo applicante lamang, but guys alam ko yung
ang ma i advice ko s inyo guys mg net kayo s mga gay sakyan nyo lang at mg ka pera p kayo n wlang sharing n mangyayari, chat lang kayo gabi-gabi. o kaya umaga nsa bahay p kayo relax pa unlike s call centre mauubusan kayo ng ingles halos malunok n ninyo an
one global is one hell of company….lalo na yung sa DLP campaign nila….i’ve stayed for this company for 3 months grabe…and take note nag-RESIGN ako kasi sobra-sobra yung extension…imagine papasok kami ng 8 pauuwiin kami ng 11 or worst 12..lalo na p
ahhhhhmm. i just want you to know, that for those who want to expand their comfort zone.., i would recommend this company for you guys to get experience about call center specially in terms of OUTBOUND, coz one global give the best training for their agen
there’s no easy job in this world!!! don’t you know it?? my goshhh… one global is a great ground only for those successor’s who can persist through hardship’s,.. and take note.. their getting what they really deserve..
FROM: Vanessa Del Prado hi guys! apply na kau dito sa one global… wag nyo pansinin ang mga naninira… dahil hindi tatagal ang mga tao dito kung pangit na kumpanya ito… walang impossible sa mga bagay bagay kung masipag ka… ilove onegcc!!!
oh!!! nabasa ko ung mga comment ng iba.. majority of them ayaw d2.. hehehehe unti lng my gusto.. ganda magbasa ng comment
You know what I’ll say to this company? YEAH RIGHT!!! Tama kayo sa mga comments n’yo! No professionalism and above all,this company do’nt care if your gone! My favoritsm pa! Wag kayo mag-apply dito,maiinis lang kayo!!!!!
well guy’s still i’m so thankful to this company, somehow Mr LEO PAOLO did an excellent job, Training pa lang with him panalo na! well guy’s my name is CHAM right now i’m a high-paid call center agent here in makati.. would you believe that i start and b
kaya pala last time naghaanap ako ng work last april 30, 09. ayn nag aabot na sila ng mga aliit na papel ang dami na nilang naloloko amfff..parang yung mga agents nila hindi na sa room nila nakipag customer service nasa lansangan na nakipag close ng deal
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