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OneSource Global Services

Posted on August 22, 2014 | No Comments on OneSource Global Services

OneSource Global Services is a BPO firm that provides in-house talent and outsourced manpower. It provides services such as Sales Support, B2B, Customer Service, Document Management, Technical Support, Customer & Client Engagement, Customer Analysis, and Recruitment & Staffing. OneSource Global Philippines also provides professional virtual Assistants that provide support for back office administrative operations of companies. It also has a Sales Support team that provide back office support for Sales Reps, thereby allowing more time for more sales activity. The Lead Gen service line support both phone and web lead generation.

The Customer Service team provides front office phone service to the back office product processing and management. The company facilitates constant Client engagement to attract Customers. For its Web and social marketing service, OneSource Global Services start with online website interaction, data mining, research and social management to identify and engage clients. The company has a Document engagement team that supports and mirrors current process with superior efficiency and enhance current staff production.

OneSource Global Services integrates process efficiency, measurement and management with its client’s organizational structure, culture and objectives. OneSource Global Philippines combines expertise and project service lines together with an onshore Project Manager to develop the essential processes that address specific needs of client operations and allow them more time to focus on their core functions.

One Source Global Services distinct itself from other BPO firms for ensuring secured data environment, possessing employees and agents with college degrees that further undergoes 30 Day training program to ensure quality. It ensures a dedicated Agent assigned to individual customer project. It is open to all integrations, provides training that goes over CRM/ATS, has a industry board and provides a Project Manager On-Site for monitoring and ensuring the projects are completed

OneSource Global Services is headquartered in 251 S. Lake Ave #400 Pasadena, CA 91101 USA.

OneSource Global Philippines call center office location:

  • OneSource Makati
    14/F Rufino Pacific Tower
    6784 Ayala Ave. cor. V.A. Rufino St.
    Makati City, Philippines

Question: How to go to OneSource Makati?

Answer: OneSource Global Philippines main call center office is currently situated in Rufino Pacific Tower, along Ayala-Rufino intersection, Makati City. Nearest landmarks to OneSource Makati are Jollibee, SSS Building and PBCom Tower.

Residents from Pateros, Taguig and nearby areas can take a jeepney ride going to Guadalupe; then take another jeepney ride going to Ayala and alight near PBCom Tower; cross Ayala ave. via pedestrian underpass and exit near Rufino Tower to easily reach OneSource Makati.

If you are coming from EDSA, the fastest way to OneSource Global Makati is via MRT ride to Ayala station; then take a jeepney ride (along Ayala ave.) going to Washington and alight near PBCom Tower; then take a 3-5 minute walk towards Rufino building.

Residents from Pasig, Mandaluyong and nearby areas can take a jeepney/FX ride going to EDSA-Shaw; walk towards Shaw MRT and follow EDSA route to get to OneSource Makati.

You can follow directions via our map of OneSource Makati below:

OneSource Makati
14/F Rufino Pacific Tower
6784 Ayala Ave. cor. V.A. Rufino St.
Makati City, Philippines

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