Disadvantages of Customer Retention
While companies normally aim to establish strong relations with customers and achieve customer retention, they also recognized that there are
Read moreWelcome to Call Center Beat!
Call Center Beat provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries... moreThis comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.
Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.
How to Stay Awake in a Call Center
Sleep deprivation of employees is one of the major problems of employees working in the call center industry. This is
Read moreCall Center Team Building
Working in a call center industry has its perks and team building is one of them. Most call center agents
Read moreCall Center Salary (Entry level to highest position)
Working in a call center is a very fulfilling job. In the Philippines, if you work as a call center
Read moreCall Center Back Office Support
The call center back office support is very important on the business, especially for a call center company. The back
Read moreHow to sound Convincing in an Outbound?
Call center jobs specifically outbound calling become successful and sound convincing has a number of ingredients needed. To strengthen the
Read moreCall Center Wage Hike
Philippines is the second largest call center business capital in the world today, the BPO companies knows that hiring call
Read morePhilippines Laws on Call Center
General laws relating to labor is basically contained on the Philippine labor code. There are particular provisions that generally refer
Read moreCall Center Job Hiring Process
In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it
Read moreHow to file a Complaint in DOLE?
Department of Labor and Employment (DOLE) is the government agency that generally regulates all issues, matters and policies related to
Read moreRebuttals for Handling Difficult Customers
Rebuttals are refutations or effective responses that call center agents are trained about in order to handle difficult customers. Because
Read moreHow to Fight Sleepiness in Call Center?
One of the biggest challenges that agents face in working in the call center industry is fighting sleepiness at work
Read moreNight shift or Day Shift?
Shifting is an employment practice used to schedule employees in order to ensure that company operates and provide service 24
Read moreSynergy 88 Studios
SYNERGY 88 STUDIOS is a company that aims to bring the future of gaming in the present age. With its
Read moreHow to Sell in Call Center?
People buy things to address or satisfy a need or a want. This is the basic premise that salespeople including
Read moreNon-Voice BPO Training
Non-voice business processes generally pertain to a wide range of services which included financial accounting support services, IT programming and
Read moreBPO Hubs in the Philippines
In Philippines, the call centers or call centre in fact started as a plain provider of email response and managing
Read moreTips on Customer Retention
To maintain the customers in a particular business has many strategies and techniques to be considered. Tips on how to
Read moreHealth Card for Call Center Agents
A Health Card is a card given to people that allows bearer/owner and/or one’s dependents or beneficiaries access to insured
Read moreDressing Up In Call Centers
Most call center companies do not impose a dress code. However some companies try to put up a dress code
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