Alternative Outsourcing Innovations

January 4, 2022 Category :Call Center Companies| Call Centers in Pampanga 0

Alternative Outsourcing Innovations or Altinno for short is a multimedia company focused on providing bold marketing solutions in both the traditional and digital spheres and leverages design and technology in providing clients with online and offline solutions that address their …

Call Center IQ

January 4, 2022 Category :Articles 0

Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ is the most important resource hub …

CRE Philippines

January 3, 2022 Category :Articles 0

CRE or the Center for Reliability Excellence is a training institution that helps individuals expand their knowledge and organizations develop their core assets by offering quality, highly accessible courses and training programs, specifically developed to boost technical competence and heighten …

Allied Web Design

January 3, 2022 Category :Call Center Companies| Call Centers in Baguio 0

Allied Web Design is a Philippine based BPO company that provide IT support services on a wide platform ranging from website development, designing, marketing, consulting, customer support, data processing and social media marketing for small and medium enterprises across the …

Call Blending in Call Center

January 2, 2022 Category :Call Center Basics 0

Also known as blended services, call blending is a call center strategy in which an agent both receive inbound calls and conduct outbound calls simultaneously to achieve maximum efficiency. For instance, agents provide outbound marketing campaign during quiet periods for …

Leadamorphosis Philippines

January 2, 2022 Category :Call Center Companies| Call Centers in Cebu 0

Leadamorphosis is a Philippine based call center company that specializes in handling voice and non-voice outbound sales and calls and telemarketing for US clients. The company’s name was derived from the fusion of the term lead and concept metamorphosis, a …

Tips to Improve Call Center Etiquette

January 1, 2022 Category :Call Center Basics 2

As front liners to customers, call center agents should make the right impression by conducting positive interactions that can engender customer loyalty and good relations with them. Following are some tips for call center etiquette when interacting with customers.

Courtesy.

Alexander Carmichael Inc.

January 1, 2022 Category :Call Center Companies| Call Centers in Ortigas Center 0

Jumpstart to an amazing career and be assured of Career improvement. Alexander Carmichael Inc. (ACi) is a Recruitment Process Outsourcing Company that assigns skillful individuals to top corporations. Alexander Carmichael Philippines helps companies gain a better understanding of their recruitment …

WorldPartner Philippines

December 31, 2021 Category :Call Center Companies| Call Centers in Eastwood City-Libis| Call Centers in Quezon City 0

WorldPartner Inc. is a Danish BPO company based in the Philippines that helps foreign businesses to set up their Offshore Development Centers in the Philippines, in which a dedicated team of developers are recruited, trained and monitored in a controlled …

Ventaja International Philippines

December 30, 2021 Category :Call Center Companies| Call Centers in Ortigas Center 0

Ventaja International is a major distributor of telecom products such as prepaid load, and utilizes innovative technologies such as the internet and SMS to deliver these services and products to Filipinos all over the world. It was started as Advantage …