Pilipinas Teleserv is a contact center founded in the advent on the millennium that offers customer management services in multiple formats including voice, email, social networks, forums and even face to face contact. As one of the pioneers in the Philippine based contact center services, Pilipinas Teleserv call center is also a founding member of the Contact Center Association of the Philippines (CCAP), an association of locally based BPO companies that set the premium standards for contact center customer service and leads in the organized collaboration across the contact center industry. What distinguishes Pilipinas Teleserv from its rivals is its sense of pioneering spirit instead of merely becoming a trend follower. Pilipinas Teleserv call centersets specific target markets, formulates its own researched strategies and customized solutions for improving specific business procedures and customer engagements based on every client’s unique requirements.
Pilipinas Teleserv services can be classified into five distinct strategic service methodologies to wit, citizen services or service solutions that primarily pertains to government public services, one-number solutions which refers to convenient and easy access through phone and web-based channels, Mobile Customer Service Solutions are fully service systems that entails the usage of mobile communication devices, Web-based Solutions refer to all customized internet based services that are available 24-7 online and finally, Customer Service Solutions for SNS Platforms, which pertains to expert, and scalable social interaction solutions from tech support, customer care, Direct marketing and retention, and market analytics among others.
Pilipinas Teleserv call center is located in:
- Teleserv Manila
For career opportunities, please visit Pilipinas Teleserv Job Openings.
very concise and rate 5 as being the highest rate, with one as lowest
employees are very warm and friendly, you won’t expect a very high salary but everything’s worth it. the best local call center in the philippines!!
i passed th final interview but having 2nd thought of signing in
the company is good but they have to work on their site cause is not safe…specially if your shift is grave yard..(grabe safe bang maglakad sa quiapo sa may muslim area???)))
i miss someone from this company..his na,e is benj canay..i miss you po hope to be with u someday
can i be a call center agent? I really would loved to… here is my contact # 0917-8239284
i miss my co sup at 8mcdo. rly do. pokwang, jo, joy, jojo, ona, pie, shekai, you take care always. mwah. donday miss na kita. good to hear your no longer connected with this company. you deserve more than what you are earning from pti.
i pitty all 8mcdo agents when the acct was disolved, they were just dumped to tm and gcash. they were treated inhumanely. guys, you were put there bec they want to get rid of you eventually. simple but make sense right?
can I apply in this company I am a vocational graduate
1 of the best in the phils. salary is not high but we are family here im cco gian (mabuhay ang nso account-we’re champion pla sa xmas party ’08/70’s ang theme)
haayyy… Pilipinas Teleserv Inc. e2 ung pangalawang call center na napuntahan ko.. na hired ako dito last jan. 8 2009 lang.. working with PTI family is one of my happiest and unforgettable call center experience.. walang wala ung una kong napasukan.. and
how much is the basic salary here?do they offer good compensation package and benefits? thanks!
well, ok nman d2 everything is well served. but if u’re assigned to a certain account that everyone is trying to avoid, mmm.. i advise that u have to try it before u decide to back out.. hehe!!!
i’ve been with the company for almost 2yrs before transferring in an international call center and somehow im thankful for all the skills i got from pti esp with my previous account–8mcdo..in fairness, nakaka-miss din ang pti, though the salary is not th
since ngaun ko lang narinig pilipinas teleserv well i think maganda d2.at least serbisyo pilipino talaga made in the philippines p you serve the filipino people e2 call center ng pinoy
im a ex cco of pti,all i can say is excellent ang mga trainors, the people of pti are friendly and accomodating though the account na napuntahan ko ay is not naman na bad service pero kelangan talaga iimprove ang service not the customer service but the
hi there, im willing to be part of this fast growing company here’s my digits 09089236338
im a supposed to be CCO of PTI but i resigned because of toxication of account and the location itself. sayang, maganda sana magwork dun kaso i wont risk my life na maglakad sa quiapo.
usual accounts na available sa PTI, mm.. Globe Autoloadmax. G-Cash and TM. well good luck sa plan mag apply. many are called but few are choosen
government ba may hawak nito? ano ano mga benefits na makukuha dito?
i would like to apply in your good office here is my mobile number 09192178418 im a 2 year course graduate
sabi nila maganda daw sa company lalo na kapag na hire ka dito. sana nga ma hire din ako kc nid ko ng work para matulungan ang husband ko.
I worked here for 9mos under TM acct. salary is basic: 382/day no tax. (but if ur a performer ull get 8k+ per cut off for d OTs, incentives & performance), ul work 6days/week, shifting sched (broken shift sucks), ul get ur maxicare after a year, 2.5 Service Incentive Leave after 6mos, facilities and sometimes aircon unit wont work, prod is on 3rdFlr(no elevator), office attire on weekdays. Wana try?
Hi there, galing na din ako sa isang call center under globe prepaid account, I heard may TM at ibang services ng globe dito, gusto ko mag apply para hindi na ako mag adjust ng sobra. Pano ba mag apply dito mahirap ba?
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