Pointwest Technologies Corporation is an outsourcing company that offers strategic information technology solutions such as applications development and implementation, application management and maintenance, integration and re-engineering, conversion and migration, infrastructure management, testing services and 24-7 help desk support, and change management among others for the seamless adoption and integration of information technology of companies. Pointwest is a 100% Filipino owned. operated and managed company which primarily caters a foreign and global market, from which the term point west, was derived.
Pointwest Technologies Corporation was established in 2003, during the call center boom and the deployment boom of healthcare workers abroad. Pointwest on the other hand, focused its efforts in the untapped Filipino talent of Information Technology software development. Among the core services of Pointwest included Application Development Services, which pertains to the development of customizable business applications to directly meet and match the specific operational and strategic requirements of client companies. Application Management Services pertains to consistent and perpetual delivery of extant IT applications. Independent Software Testing Services is the evaluation of the technical and business facets of IT applications to discover and correct programming flaws as well as other problems Finally, Business Process Services refers to a range of system applications for improving operational performance and productivity.
At the moment, Pointwest Philippines has 2 delivery centers located in Makati and Quezon City, which equally upholds hands-on environmentally maintainable operations. It utilized a Google-powered communication engine and collaboration platform. The company adopts world standard quality evaluation instruments. Its work procedures is compliant with CMMI Level 3 for Software Development. Internal controls is compliant with SAS 70-compliant (Type II). It implements a complete process excellence structure on operative efficiency, information security, and human resources. It also adheres to strict business continuity management system by engaging in business impact analysis, continuity plan, as well as post-disaster assessment.
Pointwest Technologies Philippines call centers are located in:
- Pointwest Makati
12th Flr Citibank Center Building
8741 Paseo de Roxas, Makati City
- Pointwest Technohub
UP Technohub Commonwealth Avenue
Diliman, Quezon City
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