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Process Improvement Specialist – Axiem

Company: Axiem Corporation
Job Title: Process Improvement Specialist

Job Description:

The primary objective of the Process Improvement Specialist is to provide support and assistance to all departments (Operations, Training, Quality, HR, etc.) in meeting and exceeding set targets through effective and highly driven processes and business strategies.

Key Responsibilities:

To perform data collection and analysis and recommend improvement actions
To assist in the Business Intelligence project implementation and in the operationalization of process improvements
To support the Program/Project Managers in implementing elements of the company changes
To provide necessary support for Process Mapping Workout & Analysis
Monitoring of SLAs, KPIs, projects, process improvements and miscellaneous other items
Provides support in conducting/facilitating Lean Six Sigma and other Process Intelligence Trainings
Leads multiple projects as assigned by the Process Development Manager
Defines, proposes and drives implementation areas of improvement within an identified department as well as other related areas through the use of (Lean) Six Sigma tools
Understands BPO concept, strategy, goals and objectives from key performance indicators to operational metrics
Communicate project details effectively to stakeholders and other departments
Develop project management practices for team and coach/mentor team members, internal and external to the team
Provides coaching and feedback when necessary
Ensures effective control of projects: address conflicting priorities, issues, risks and change
Adheres to task assigned by the Process Development Manager or Operations Manager


Candidate must possess at least a Bachelors/College Degree, Engineering (others) or equivalent
At least 2 years of work experience as a Supervisor or QA is an advantage for this position
Preferably Six Sigma Yellow Belt and/or Green Belt trained/certified
Possesses strong organizational, interpersonal and time management skills
Familiarity with Operational Excellence, Continuous/Process Improvement, and Total Quality Management concepts
Good background and experience in Project Management
Has excellent & effective written and oral communication skills
Strong team player with a high level of professionalism and initiative
Willing and able to work on a shifting schedule and during holidays
Proficient in a Microsoft Office Environment, specifically Word, PowerPoint, Excel and Visio
Applicants must be willing to work in Mandaluyong
Available to start ASAP

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