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Protocol Global Solutions

Posted on July 16, 2020 | No Comments on Protocol Global Solutions

Protocol Global Solutions do not simply provide customer service. It adds value to customer service. Protocol Global Solutions is a business process outsourcing company providing a comprehensive range of outsourcing services from contact center services, case management to cutting-edge marketing solutions. The company specializes in customer support service, customer acquisition and retention, Cross selling and upselling, win back campaign, lead generation, case management, technical Support, IVR Solutions, e-Commerce Solutions.

Today, Protocol Global Solutions is now part of EGS Company, established in 1973 and is a foremost global lead in customer care outsourcing solutions. EGS or Expert Global Solutions, Inc., is formerly known as NCO Group which is business process outsourcing company and collection agency, based in Plano, Texas, USA.

Protocol Global Solutions or APAC Customer Services mainly relies on its superior experience, deep-domain expertise and focused attention to ensures excellent customer experience by every customer in every interaction. The company provides industry-specific outsourcing solutions in order to address the needs of companies from different industries from healthcare, financial services, technology, communications, and travel and hospitality.

Protocol Global Solutions provides comprehensive solutions in Back-Office Support for accurate online and offline content, comprehensive Customer Care Outsourcing that improves increase brand loyalty, and rebadge which rationalize and streamline onboarding process. For Industry solutions, Protocol Global Solutions operational expertise and experience in the following specific industries namely, Communications, Education, Financial Services, Government, Healthcare, Insurance, Retail, Technology, Transportation and Logistics, Travel and Hospitality and Utility.

Protocol Global Solutions Philippines call center office address:

Originally posted 2013-10-05 08:38:45.

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