Pyramid Hub is a business process outsourcing firm that provides quality outsourced customer contact services for the entire life cycle of one’s customer, delivering superior customer experiences from customer acquisition, service and retention, to fraud prevention and collections. Pyramid Hub BPO provides tailor fit solutions in a range of markets including financial services, mortgage services, healthcare, telecommunications and utilities.

Pyramid Hub aims to a strategic partner of client companies in increasing sales and retention rates by delivering superior customer experiences. Thus, in delivering its customer contact services, Pyramid Hub Philippines also aims in creating valuable relationships between clients and their customers. Customer relationships are a company’s most valuable asset. Hence, it is at the core of the Pyramid Hub to create enduring relationships with clients and their customers by combining people, processes and technology.

Among the major services of Pyramid Hub included Order Processing via mail, fax, phone, Internet or other electronic transmission, allowing customers to select the most convenient way for them to communicate. It also facilitates all methods of payment, including credit cards, checks, wire transfers, and purchase orders. It records transactions to allow quick access to previous correspondence, purchase history, returns, credit history and demographics.

Pyramid Hub BPO also provides Information Request whether for providing literature, installation service or product information, a quick response usually leads to sales, satisfied customers and retention in a multi-channel and bilingual CSRs 24-7 service. Finally, the company also offers Direct Response Marketing which included the use of intermediary device such as a sales letter, brochure, magazine ad or e-mail message and most importantly providing an extension of client’s direct marketing department to close deals.

Pyramid Hub Philippines call center office address:

• Pyramid Hub Ortigas
  Medical Plaza Building
  San Miguel Ave., Ortigas Center
  Pasig City, Philippines
  Tel: +1-714-361-3039