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Ragus Philippines

Posted on December 20, 2019 | No Comments on Ragus Philippines

Powering Tomorrow’s enterprise – this is the underlying philosophy that drive the establishment of Ragus Company, a Philippine-based provider of BPO services that was designed to beat the competition, cater the more demanding customers and quickly adjust to the volatile markets that characterized the modern BPO industry. With Ragus Philippines, one is provided faster and better outsourcing services.

Ragus Philippines provides a comprehensive range of IT solutions including Troubleshooting support, Installation support, Computer hardware queries, Application & desktop queries, Internet related issues, Connectivity problems, Up-sell/cross-sell, and Product related inquires. Its services are provided in different channels including Phone, Email and Chat.

Ragus specializes in customer care. More than undertaking a strong marketing campaign and program, the company turns customers into advocates, which in turn expands the market conduits of the company as every customer also becomes a marketer. Not only are customers provided with a first class customer services, experience, Ragus’ solutions help to significantly reduce costs by eliminating useless contacts, and repeat contacts while providing faster call handling times.

Ragus Philippines also provides Technical support for hardware and software issues to customers that need help. The company has a team of experts who are tech-savvy yet patient and especially capable of providing genuine help for non technical people understand what is technical using lay man’s language.
Ragus also provides Back Office Support services which essentially pertains to administrative support services of a company that are mainly involved in documentation. This included accounting, financial services, administrative services, payroll preparation, and human resource services and other routine standard operating procedures.

Finally, Ragus also specializes in Customer Acquisition. Getting customers is of extreme importance for any type of business because it is the lifeblood of business. The company’s acquisition solutions included retaining customers, building enduring relationships and maximizing the lifetime value of such relationships.

Ragus Philippines offices are located in:

  • Ragus Service Delivery Center
    11th Floor, Robinson’s Equitable Tower
    ADB Avenue corner Poveda Road
    Ortigas Center, Pasig City
    Philippines
  • Ragus Ortigas
    Recruitment Center
    19th Floor, Antel Global Corporate Center
    No. 3, Doña Julia Vargas Avenue
    Ortigas Center, Pasig City
    Philippines

 

Originally posted 2013-04-25 08:27:59.

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