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Samsung Philippines Customer Service

Samsung is the largest South Korean multinational conglomerate company headquartered in Seoul that is comprised of numerous subsidiaries and affiliated businesses. It was founded by Lee Byung-chul in 1938 as a trading company and had since group diversified into food processing, textiles, insurance, securities and retail. Today, Samsung is the world’s 2nd-largest shipbuilder, one of the world’s largest construction and insurance companies, advertising agency, aerospace, surveillance and defense company and most of the world’s largest information technology company. It is especially known today across the world for its smart phones, which dominates the world.

In the Philippines, Samsung primarily operates its electronics division providing home appliances and smart phones, tablets and other gadgets. For service locations, one can search a local customer service provider in your place by product and by city by following this link.

One can also contact Samsung customer service online through their website, which provides real time chat as well as phone numbers to contact a customer service representative.

If you prefer via phone, here’s the list of Samsung Customer Service hotlines:

PLDT Toll Free: 1-800-10-7267864
Globe Landline and Mobile: 1-800-8-7267864
Standard Landline: +63 (2) 422-2111

Meanwhile, the customer service of Samsung Philippines is outsourced to Transcom Inc., a global customer experience specialist, providing customer care, sales, technical support and credit management services through its extensive network of contact centers and work-at-home agents. Transcom is one of the BPO companies providing customer service of Samsung to help make sure that Samsung customers form positive perceptions of their interactions.

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