Call Center Salary (Entry level to highest position)
Working in a call center is a very fulfilling job. In the Philippines, if you work as a call center
Read moreInformation: sample call center conversation script
Japan Intertrade Call Center
Japan Intertrade Call Center is Japanese based business process outsourcing company that provides back office support solutions as well as
Read moreCall Center Attrition Rate
While the call center industry is continuously growing, the employee turn over or attrition rate remained consistently high, which reflects
Read moreA need for Call Center Party List
The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the
Read moreCall Center Job Hiring Process
In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it
Read moreCall Center in Dubai
The boom of the call center industry is not only felt in the Philippines but in other countries as well
Read more10 Tips to Be a Good Telemarketer
Being a telemarketer can be challenging. Most of the time, you get rejected, no matter how much you try. There
Read moreFinancial Account Spiels for Call Center
Agents selling financial services and products heavily reply on prospecting sales spiels designed to help one get a new prospect
Read moreShakey’s Call Center
Shakey’s is one of the most famous Pizza restaurant brands in the world. Shakey’s in the Philippines was brought by
Read moreCall Center Salary Scale
The call center industry in the Philippines relatively provides higher rates of salary compared to other industries. A starting salary
Read moreSample Spiels for Education Plan
Spiels are especially important for telemarketing outbound calls. An effective opening spiel will make or break the start of a
Read moreSample Spiels when Booking a Flight
Spiels commonly refer to a memorized speech by customer service agents, which they deliver to start a conversation, greet clients
Read moreCustomer Satisfaction Spiels
Spiels are scripts of customer service representatives that are used to manage, deliver and express quality service to customers. In
Read moreScopeworks Asia
Scopeworks Asia is a first Philippine-based company that gives its dedication and providing timely, precise, high quality, and cost-effective transcription,
Read moreThe Art of Cold Calling
Cold calling is an extreme sport. It refers to the calling of someone by someone who are total strangers to
Read moreReading Comprehension Test for Call Center Agent
It is one thing to read. It is another thing to understand. Reading comprehension pertains to a person’s ability and
Read moreHow to Lower Handle Time?
Average handle time (AHT) or simply handle time is measure used in the call center industry to quantify the time
Read moreHow to sound Convincing in an Outbound?
Call center jobs specifically outbound calling become successful and sound convincing has a number of ingredients needed. To strengthen the
Read moreOpening Spiel
First impression lasts. The Opening spiel of a call center agent basically constitutes the first impression of a call. An
Read more825 Solutions Call Center
825 Solutions a contact center company that specializes in outbound and inbound telemarketing solutions that caters small and medium sized
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