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SHORE Solutions

Posted on September 9, 2015 | No Comments on SHORE Solutions

SHORE Solutions is a consulting business for companies wanting to offshore components of their organizations. Established in 2005, it specializes on contact center management, offering voice and BPO services as well as key business line around IT services. Its outsourcing services are recognized as being highly client-focused and operationally excellent. In 2014, SHORE Solutions become a part of Acquire BPO which allowed it to provide a full suite of outsourcing operations for major corporations across Asia, Australia, the United Kingdom and the United States.

SHORE Solutions delivers services through a flexible range of outsourcing models – from comprehensive solutions that incorporate operations management and quality assurance, Facilities Outsourcing, Build-Operate-Transfer to co-sourcing solutions that enable clients to control day-to-day activities; and straightforward facilities outsourcing. Clients benefit from fully customizable models backed by its solid suite of shared support services including facilities management, recruitment, HR, finance and IT support. It was appointed by SAP, the world’s leading provider of enterprise software and services, as Value Added Reseller (VAR) of SAP-SuccessFactors Human Capital Management (HCM) applications, a proprietary state-of-the-art, cloud-based system.

SHORE Solutions or Acquire BPO provides inbound contact center services such as Customer service, Technical support and Upsell & Cross-sell; as well as outbound services such as Collections, Data cleansing & validation, Lead generation and Sales & Telemarketing. It also offers BPO and Back office services such as Corporate set-up, Data entry and Processing and Procurement; Human capital management like HR Admin & Payroll, Performance management and Recruitment; Knowledge processing outsourcing like Finance and Accounting, Research and Information and Transcription; IT AND PROFESSIONAL like Application development Mobile application development & mobile application marketing and Software development; ERP and cloud-based solutions Enterprise solutions and SAP HCM cloud applications; Internet marketing Search engine optimization, Social media marketing, Web design and development, Professional services like Project management, PMO & Business analysts.

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