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Sitel Philippines Job Openings

Posted on September 7, 2017 | 11 Comments on Sitel Philippines Job Openings

Plan for your future and follow the right path. Be part of our Financial Account as a Customer Service Representative!

Customer Service
– Must be 18 years old and above
– HS graduate with at least 6 months BPO experience (CSR)
– Completed 1 yr in college – with or without BPO experience (CSR)
– Completed 2 yrs in college – with or without BPO experience (CSR/TSR)
– Good command in English language both written and verbal
– Must be willing to work in shifting/rotating schedule
– Must be willing to work in Ortigas, Eastwood or Pioneer
– Tech savvy individuals for TSR


Billing Account (Graveyard) – Ortigas
– Completed 2 years in College with or without BPO experience

Gaming Account (Graveyard) – Ortigas
– Completed 2 years in College / Vocational program
– Must at least have 6 months BPO experience

Electronics Account (Graveyard) – Ortigas
– Completed 2 years in College with or without BPO experience

Healthcare/Life Insurance/Dental (Graveyard) – Pioneer
– Start date: Sept. 12, 2017
– Completed 2 years in College with or without BPO experience
Healthcare (Graveyard) – Ortigas
– Completed 2 years in College with or without BPO experience
– 15k signing bonus: Terms and conditions apply.
– Fixed SAT-SUN OFF.

Financial Account (Graveyard) – Pioneer site
– HS graduate with at least 6 months BPO experience
– Completed 1 yr in college – with or without BPO experience

Retail (Graveyard) – Eastwood & Ortigas
– Completed 2 years in College with or without BPO experience

This is your life. Choose to live it. Sitel Philippines

Customer Service Representatives (Financial, UK & Telco acconts)
Technical Support Representatives

PHP 20,000 signing bonus for Canadian Telco Account

PHP 21,000 package for Technical Support Reps

We know what makes jobs colorful: excellent benefits package, fast-paced and world-class careers, a friendly work environment and learning opportunities.

Work for a top technical account and enjoy a supercharged package of up to PHP 21,000 guaranteed compensation because your expertise mean more to us.

Technical Support Specialists – Hardware Account
Customer Service Representatives – Telco/Financial Account

Live the exciting changes in technology by joining one of its biggest brands at Sitel.  Work for a top technology brand and enjoy a supercharged package of up to PHP 21,000 basic salary plus top-notch benefits because your expertise mean more to us.

Technical Support Specialists

Tired of blocking the sun in the morning to get some rest?

Join Sitel and discover the world while enjoying the privilege of being in a Dayshift account.

Work for a top airline account and enjoy a supercharged package of up to PHP 18K compensation because your expertise mean more to us.

Dayshift Travel Support Specialists

We are also hiring for:

Customer Service – US & UK Mobile Customer Care Specialists
Technical Support – Hardware Technical Specialists
Sales Support – Retail Support Specialists
Part-time Customer Service Representatives

Non Agent Openings
Team Leaders
Quality Analysts
Operations Manager
Workforce Manager

Do awesome things. Enjoy the best of technology. Take an amazing and rewarding career at Sitel. Join the best names in technology by joining Sitel.

CSR’s! – Baguio City

Experienced Sales Agents are encouraged to apply! Get the job right away!

Technical Support
Inbound Sales Specialists
Customer Service
Dayshift Support

Level 1 Technical Support Specialists
Hardware TSR
Software TSR
Travel Account Specialist
Level 1 Laptop and Printer Support Specialists
Dayshift CSRs
Australian Airline Specialists
Canadian Telco Specialists
MMORPG Gaming Specialists
US & UK Mobile Care Specialists

get a promising and rewarding career with Sitel Philippines.

Level 1 Laptop and Printer Support Specialists
Customer Service Associates
Sales Support Specialists
Dayshift Customer Service Associates
Corporate and Non-Agent Positions

Your talent deserves the best. Your driven and outstanding disposition calls for remarkable returns. Explore careers at Sitel and enjoy the good things in the BPO business.

Level 2 MMORPG Gaming specialists
Oracle Database Administrator
Billing Analyst
Senior Reports Analyst
At Sitel, education is boundless, limitless.

Quality Analyst – HP account
Outbound Sales Agent and Collections Representative

Learning Manager
At least 2 years proven success as an internal/external training and development practitioner, background should be in a BPO/ Call Center Industry

Customer Support Agents for Bilingual Mandarin Account
Responsible for providing excellent customer service to customers through managing day to day customer interactions

Operations manager
Learning Manager
Recruitment manager
Site HR Manager
Purchasing manager

Sitel Philippines has the exact pieces for a successful career: great benefits, career advancement and learning opportunities

Customer Service Reps
Bilingual Customer Service Reps (Japanese)
Junior Programmer
Inbound/Outbound Sales Reps
Technical Support Reps
Telecoms Engineer
Call Recording Analyst (verint)
Bilingual Customer Services Reps

Information Technology
Systems Developers
Network Engineers
Site Support Engineers
Systems Administrators
Site Support Team Leader
CSRs (Credit Account)
TSRs (ISP Account)
Facilities Assistant
Network Engineer
On-the-job trainees
Operations: Learning Specialist (Technical and Communications)
Reports Analyst
Continuous IMprovement Managers (Six Sigma)
Sitel Baguio Academy is now accepting qualified applicants for Free Call Center Training. We train you then we hire you.

We now have one recruitment center in manila, hiring for Ortigas, Pioneer and Eastwood sites.

At Sitel, every hire is an investment, and training is an essential corner piece of our commitment to personnel development.

Stand out and bloom this summer. Grow with Sitel. Join sitel as it continues to expand.

Sitel Philippines and ClientLogic Philippines came together to create a new global leader in the business process outsourcing industry.

Join Sitel Philippines pioneer team and be part of an exciting new program providing customer service and support to Telecom New Zealand’s pre-paid mobile customers.

Career opportunities also available:
Operations Manager
Workforce Coordinator
Reports Analyst
Senior Reports Analyst

Customer Service Professionals (with or without call center experience)
Inbound (US and UK and Asia Pacific), Outbound and Technical Accounts

Operations Director – Collections Account
Team managers – outbound account
Foundation Trainers
Human Resources and Administration
Human Resources Director
Human Resources manager
Recruitment Manager
Recruitment Assistant
Business Analyst

Expansion of Major US credit card accounts in Eastwood and Pioneer
Customer Service Professionals
Team Managers (non-CSP)
Proven Team Manager with experience from an inbound customer service setting
Demonstrated leadership qualities with excellent people development and coaching skills
Passion and energy with a strong results focus

Program Trainer with experience from an inbound customer service setting
strong facilitation skills with knowledge of adult learning principles and techniques
a passion for developing others

Quality Assurance professionals
excellent english communication including superior listening skills
6 to 12 months experience on an inbound customer service program
experience in call monitoring, evaluation, feedback and coaching for performance improvement preferred

Customer Service Professionals
Excellent verbal and vocal communication skills, including; active listening
Excellent command of English language including strong comprehension
Demonstratable customer service skills and orientation
At Sitel Philippines, we differentiate ourselves by creating a fun and empowered culture that allows all opinions and ideas to be heard.

Sitel Philippines provides people with the foundation to excel and grow by training them absolutely free. No strings attached
Customer Service Professionals – Gemini (Pioneering Team)
Customer Service Professionals – Outbound (hard selling)

At Sitel Philippines, we make it our business to evolve and grow. Every career is a game of strategy and joining SITEL Philippines could be your Best move yet. Because at SITEL Philippines, we give more

Experience the Sitel Philippines difference. Be the first to join our Pioneer team for a major US credit card company. A signing bonus awaits qualified CSPs and Tech. Support Agents.

Client Program Manager
Proven skills leading an inbound program to deliver results
Expertise in operations with sound knowledge of call center methodologies and processes including workforce management, quality assurance and traiing
exceptional leadership with a focus on excellence
Team Managers – SAT
Experience in handling a team for a customer service account

Team Managers – PP
Experience in handling a team for a customer service financial account

Operations Managers – Inbound
3 years technical support/ customer service/ financial operations management experience in a call center environment

IT Network Specialists
Expertise in LAN, WAN and Cisco Routers

Quality Assurance Professionals
Quality Assurance experience of at least 6 months in a call center is a must

Data Administration and Reports Manager
Developing and managing production data for both internal and client reports. Identifying, analyzing, interpreting and managing negative performance trends ensuring clear understanding to all

Customer Server Professionals – Inbound
Must possess a high level of customer service and must have excellent english communication skills. No call center experience required

Customer Service Proffessionals – Outbound
At least 6 months of call center experience in international hardcore sales

Customer Service Professionals – Part-time
No experience required, guaranteed fixed hours per week, choose between 20 or 28 daytime hours. Undergraduates or working students are welcome to apply

IT Director
Strong technical knowledge and experience on various network and hardware platforms, with emphasis on Cisco routers and switches, Microsoft 2003 and active directory, Nortel VOIP, and Avaya VOIP architectures is a must. Minimum 7 years managerial experience in a technical environment required. Nortel, Avaya, Cisco and or Microsoft certifications is a plus.

Workforce Director
BS/BA degree with 5-6 years Workforce management experience is required. Must have experience with workforce management software packages like TCS, IEX or Blue pumpkin. Experience with ACD Management experience preferred

Australian Inbound Program (Pioneer Team)
Team Managers
must have the experience in handling a team for an international inbound account for at least 1 year

Foundation Training Manager
Inbound product Training Manager
Outbound Product Training Manager
Foundation Trainers

Be part of the pioneering team for a major US credit card company with Sitel Philippines

Customer Service Professionals
Must be a college graduate with 6 months of prior Customer Service with some sales experience and above average English communication and comprehension skills

Team Managers
Quality Assurance Professionals
Outbound Sales Representative
Bilingual Customer Service Professionals
Outbound Team Managers
Recruitment Assistants
Sales Coaches
Sales Verifiers
Workforce managers
workforce analysts
Financial Product Trainer

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  1. Michell Aliazar Reply

    Im hoping for the the respond of sitel Baguio.

  2. 13/03/30

    please give me updates for the opening in manila and on the requirement needed to apply for the csr or tech position.

  3. Kevin Anthony G. Lirio Reply

    I’m a fresh gradtuate and i wish to become a technical support of your company. Thankyou Godbless

  4. Jennifer Agad Reply

    good day…im jennifer agad from cubao quezon city..im a high school graduate but i study at the speech power cubao for a call center training…i would like to ask if i’am qualified?thank you..

  5. Madonna Reply

    good day! Im interested to join the free call center training. I would like to know if you are accepting 1st year college with 6 months vocational course(graduate of caregiving). Hope to hear from you soon.

  6. Leovina Mindo Reply

    Are fresh graduate like me are welcome to apply in non-agent positions?

  7. Noeme Reply

    I graduated for 4 course with the degree of Bachelor of science in commerce major in management. Interested to apply as learning manager.

  8. Michael Corpuz Reply

    Is there any opening in Workforce manager or supervisor level?

  9. jameel Reply

    As i searched for companies that do hire pregnant woman, your company came up as one on the list, i just wanted to make sure if this is for real? I am 2 month pregnant and is willing to keep up on a fast phased tyoe of job and is also willing to work full time up until i deliver my angel and to the years up coming that. Pkease answer my query.. Thank you so much.

    • jayvee Reply

      i just only need to complete some requirements before i can get my diploma. i am a BSEducation student and i want to apply in your company in any position that i am qualified to. Can i apply even though i don’t have my diploma yet?

  10. stephany mae nolledo Reply

    want to be part of this company

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