Sun Life is a global insurance giant chartered in Canada in 1865 which aims of helping customers achieve lifetime financial security and operates in key markets across the world from Canada, US, UK, China, Japan, India, Philippines and Singapore, among others. In the Philippines, Sunlife pioneered life insurance in the country way back in 1895. Today, Sun Life Philippines provides a vast array of financial products such as Life and Accidental Insurance, Pension and Education Plans as well as Mutual Funds. It has also become the largest and most trusted insurance company in the Philippines.
Aside from pre-need products, Sun Life has also established the Sun Life Call Center in the Philippines which primarily centralized the contact center support service to the English speaking global market of Sun Life including the Philippine local market. The Sun Life Call Center provides customer relationship management to Sun clients including answering customer inquiries, resolves technology-related inquiries (T-PIN/M-PIN requests, Sun Link online validation), responding to client requests and handling complaints, coordinating with back-end support and facilitating clients’ requests, among others.
The customer service center for the Philippine clients can be contacted through (632) 849-9888. Agents handling the local market are in dayshift schedule. However, those handling international market from Canada, US and UK are scheduled on the night shift as well. Aside from customer relationship management, the Sun Life Philippine Call center has also expanded to handle the information technology requirements of the company operations in the US and Canada. This means that it also provide tech support service primarily to Sun employees.
Aside from an attractive compensation package, Sun Life understands the importance of personal empowerment and healthy work life balance for its employees precisely because the same objectives are assumed in its products. In lieu of which, the company offers more than a professional job but career growth, development and fulfillment and the wellness the Sun Life Financial equally promises to all its clients. Indeed, one can experience Life that’s brighter under the sun.
Sun Life call center address:
- Sun Life Call Center Taguig
2F, Sun Life Centre
5th Avenue corner Rizal Drive
Taguig City Philippines
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