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Sutherland Global Services

Posted on September 7, 2017 | 25 Comments on Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies.

Founded on 1986 in Rochester, New York which is also its headquarters, Sutherland Global Services has now expanded its operations in 35 locations that spans North and South America, Africa and Asia.  It explicably refers to its services as “rightsourcing” because of its perfect integration of highly trained human resources, advance technology and proven business models.  As proof to its impeccable service, the company had been granted different awards and certifications that serve as a testament to its imitable and unparalleled business service. Chief of which included the certification from the National Minority Supplier Diversity Council, People Capability Maturity Model Level 5, which certifies it organizational maturity, Trustwave’s TrustKeeper compliance validation service for the its supreme security of data, which was complimented by ISO27001 Certification by British Standards Institute; the Customer Operations Performance Center certification for Performance Management System and for meeting the Safe Harbor Framework as set forth by the U.S. Department of Commerce.

Sutherland Global Services proactively pursues in attaining certifications from different government and independent agencies to ensure its clients that its standards and procedures adhere to the national and international standards set by these institutions. In short, Sutherland Global Services does not simply make claims of being the best. Sutherland Philippines lets independent and authorized certifying institutions evaluate its services and let them speak in its behalf about the superior models, business practices and services provided by the company.

For career opportunities, visit Sutherland Philippines Job Openings.

Sutherland Call Centers are located in:

  • Sutherland Taguig
  • Sutherland Tarlac
  • Sutherland Clark
  • Sutherland Cubao
  • Sutherland Makati
  • Sutherland Davao
    Sutherland Davao
    Building B, Luisa Complex, Jacinto Extension
    Davao City, Philippines
  • Sutherland Carmona
    Sutherland Global Services Cavite
    Lot 562 B – 3, Along Governor’s Drive,
    Poblacion, Carmona, Cavite
  • Sutherland Camsur Bicol
    Sutherland Global Services
    Camarines Sur IT Center
    IT Park, Provincial Capitol Complex, Cadlan
    Pili 4418 Camarines Sur, Bicol,

Sutherland Global Services also has satellite offices in:

Sutherland Global Services
71 Old Garden River
Sault Ste. Marie
Ontario P6B 5A5

Sutherland Global Services
Tidel Park
#4, Canal Bank Road
Chennai Taramani

Sutherland Global Services
1160 Pittsford-Victor Rd.
Pittsford New York
14534 USA

Sutherland Global Services
2809 South Lynnhaven Rd.
Reflections 1, Suite 250
Virginia Beach
Virginia 23452

Job Openings



arnie says: good afternoon sir/madam,i have heard from a reliable source that sutherland global services here in gensan is a need of applicants for the position of call center agent.i send you this message because i want to be one of the applicants.i had already submit my resume to an authorized person that is working at sarangani capitol,she told me to come on nov.18 at robinsons place gensan for an interview.i hope i will be include to those lucky applicants that will given a chance to work in your company

Joan says: Goodafternoon sir/maam, Im looking for a job as a call center agent. Im a graduate student of Butuan Doctors College. I recently passed the July 2011 NLE. Thank you and Godspeed.

good evening sir/mam I heard that your company is one of the best herein the philippines I would like to aplly for the position of a call center agent. I just want to know what would be the first step for applying cause I just have no idea I just stopped studying so I would like to apply to your company thankyou.

Hi, What is the easiest way to your Quezon City branch? What are the landmarks? I am from Cainta, Rizal. Do you entertain walk-in applicants there? What are the landmarks? Hoping for your kind advise. Many thanks.

GRETEL says: How can I get the c.o.e of sutherland global services? I had already requested my c.o.e before but I lost it when there’s a flood in cainta. I’d called sutherland davao branch they told me that they only allowed to released my c.o.e, if given a chance I could still request but I need to wait 3 weeks. I am badly needed this papers asap…please help me

Peter says: I’m looking for a job related with I.T. computer course .. I live in Pili, Cam. Sur

Nightstalker says: tagal pa ng process halos di man lang snukat skills ko as a Tech karamihan talaga ng Tech sa mga BPO wala gaanong alam English Proficient lang pero madami pang hahabulin sa mga mejo advanced na. Sabi din sa kabilang forum kahit di daw mamaw sa english but hanggang level 3 lang me di na ako umabot sa SKills Verfication pero ok lang at least meron pa ding work. Maybe isipin dapat din cguro ng mga account nila na one time iba pa din talga knowledgeable sa mga products nila di parang robot lang ung kausap ng mga clients.

I was told you could apply online. But, I can’t seem to find any trace of an online application on their website. Any ideas would be helpful since the bulding is really far away.

OK sa sutherland Masaya at satisfied nman ako saka marami silang ginagawa para maging happy mga employess..they listen at sobrang concern sila na tama sinasahod ng mga employess

employees ok ang mga superiors at dami opportunities i love SGS

if you plan to apply to bigger call centers, apply here. Good training ground.

where can i file my online application.. am at baguio city and have no other way of sending my resume

if you want to apply online in sutherland, dami post na job ang sutherland dun, dun ka nalang apply. pampanga and makati ang locations nila. try it.

hi in alvin, quality controller here in manila-based bpo (officetiger phil. corp.) im interested in the position of quality specialist

sa pampanga yung nakausap ko na nag-apply. ni d man lang niya alam yung perks. do they keep newly hired people in the dark? for the sake na may tauhan?

Where is your recruitment office in DAVAO CIty.

Sutherland is good. Why did i say so? Most of the good clients or big company were here. McAfee, Symantec, Bell, Microsoft and lot more. However the management itself was not good enough or i may say the HR. They were acting like they own sutherland that’

sutherland is a very good company. It just needs more intensive training for leaders and HRs themselves….go go sutherland!!!more way to go

sutkerland is a kool company to work for.. If u r searching for a challenging career, This is the place..

This is the best company which i ever had…

Im Marbe Abayan, I just wanna let you know that I will not continue anymore my product training in youre company as Im already hired by other company. Thanks!


not a good company, and that is a view from the West, too many inter company relationships at a very high cost to those who really care and find themselves used. Family and everything suffer because of the time taken fro them by that company

Karl, a recruiter, rocks… very professional, kind, generous, and hardworking..

Nag job fair sila dito sa iloilo at sabi nila babalik on the next day pero hindi sila bumalik.

matutuloy ba talaga ang sutherland sa DAVAO?.. im still waiting for their call

SUTH needs more work on the management side. Indians should be more flexible and proactive, filipinos work differently, so they need to address that.

Guys, matutuloy ang Davao site. Had a delay with permits with constructions tapos may nagkalat na hndi na daw mtutuloy – false yun. Just had an email from their management recruiter in Makati, Ryan Llonora, talked to him already.

the company is really messed-up. Including the personnels… I hate to say this but i will never encourage anybody to apply in suth. from application,hiring,security,production,promotion,budget, compensations… name it… magulo lahat…

i worked for sutherland-makati for almost a year. most of the people I met are nice. madami problema kasi HR dept nila walang organisasyon. maganda ang client. ang management ang may problema. siguro kung maiimprove lang ang management, magiging maganda s

I am part of Wave 1 – Davao.. I still love working in Sutherland.. Being my first time in call center industry, I will never exchange the experiences I made over the past 6 months.. Though, people from HR are so dumb.. They work unprofessionaly..

An unbiased comment from an employee who worked with this company from the time it was established till its expansion. Sutherland (the company itself), is a good company compared to other BPOs in the Philippines, Initially they gave us (Batch 1) good co

I have worked in this company for so long and you need to be a hard balled person so that you can survive. Every time your superiors feels that your a threat to their position, they try to do something to hinder your promotion.

I’m on training now at Sutherland Davao… When I was hired the HR where really good except for that trying hard guy.. That’s it… I hope HR’s here are compassionate.

Sutherland is great and not like previous mos they have been improving their conmpany now and im happy with them also my batch mate….

i was interviewed na but unfortunately wala pa akong natatanggap na resulta. i asked the interviewer to inform me even if i fail or i pass and she agreed, pero bakit wala pa akong tawag na natatanggap?

Sutherland was a great place to work while i was in training … immdeiately after training Sutherland was not so good. i actually hated it and felt pretty creeped out from the supervisers… no choice but to quit .. it was horrible

Mga GTI dito laging nag-lalaro ng billiards. Group sila kung gumawa ng isang computer. kahit mag-isa sila e kaya nilang gawin yung maraming computers eh.tapos barkada break sila lagi.

I am yancy, I am going to apply at sutherland this comming feb. and hearing those comment makes me think twice.. Will I’ll try my best..Malay mko matanggap? FOr experience…

basic training pay is 200.. sabi.. 1 wk pa di pa rin ako tinatawagan. kulit..

hay nextwik palang mi magaaply sa clark kya no idea aqo sa mga pinagsasabi nio, ejejej gudluck skin

Sutherland is the fastest growing BPO, lahat ng call centers are downsizing, accounts are not stable, in deparate need of applicants, etc. Karl of Recruitment works really hard to hire people…

i love you sgs ay mali pala seven eleven nalang buti pa doon nalalasing ako.

all BPOs experience birth pains and inexperienced people wud not understand this of course. sutherland will come to a point where everything is organized already. give it a chance. as ive said all BPOs experience the same during start ups. i will still tr

love it here!!! the friendship and bonding… i do understand not everybody’s happy with their experience here.. can’t blame you guys.. its a matter of perception.

the basic pay for the newbies and for those who already have call center experiences are all the same! san na ang justice?!?! and this is the only call center i knew na wala night differential.

I just love Sutherland… they will develop your whole personality. From your inborn talents to your acquired leadership skills. Activities of HR Clark are well rounded. They really go for the enjoyment of the workforce in relation to their work environme

I enjoy being with my co-agent in INTUIT…although INTUIT is one of the nice account in sutherland but sorry to say this I did not enjoy working in SUTHERLAND CLARK!!

Sutherland is not worth working for! Can you imagine, ang liit na nga ng basic tapos papaasahin ka sa mataas na allowance at non-taxable pa daw pro taxable pla?!

well im actually a sutherlander based in makati and to those who had posted their comment here about the recruitment process of sutherland well eto lang masasabi ko.. the reason why they are sometimes not following the schedule interview (initial or final)

I am a concerned guy, most especially for those who have not tried working and want to work at Sutherland Davao. I was employed at Sutherland Davao in Tibungco TESDA. Process of hiring is usual as all of the other call centers. I may not be speaking fo

This company has a lot of issues. 1. Salary discrepancies 2. Admin/HR unprofessionalism 3. Promises of Free shuttle service to Tibungco but now you need pay it 4. No night shift differential when on training 5. Poor training classroom setting 6. Ind

hi r u accepting applicants hu r stil 1st yr college?

Sutherland listed one contact number in Metro Manila and its 759-36-91 and after making an effort to call and contact them for business (not for a job interview), no one is answering their phone! For a call center, they do not even know how to answer thei

what are the current accounts here in Sutherland? I want to move but I want to get into a tech account

Apply na lang tayo sa IQOR mas maganda sistema nila dun

May 29th Well, i heeard they give out nice salary. Most of the people who are employed w/ paypal came from SPIRIT. From the Trainer, Elevator Operator, co-agents & sa

i resigned 9 months ago and up until now i haven’t received my 13th month and back pay! when i asked why, hr didn’t know what to answer. said makati branch is in charge. you’re supposed to know that because that’s included in your job

i find it so hard na mka adjust sa work dito kc after 2 weeks of training and 1 week on the floor, they’re going to tell you na change assignment na ulit!

i wish mag-open din ang sutherland sa baguio, everybody likes cool working places hindi lang sa loob ng office, pati rin ang environment.

I will be migrating in pampanga and was informed that sutherland is a good company to work with

SUTCH CLARK get ready for the labor complaint.

Actually things have been better here in Suth, nabawasan na ang disputes, and naayos na nag payroll. It is a better company compared to SITEL, as long as you work hard, you will definitely have that growth that you want on your career. Politics, lahat ng

Guys !! ok naman mag apply sa SUTH kasi malaki sweldo lalo na pag nasa tech support ka!! KASO wag kayong mag palagay sa SYMANTEC na account both PM at APM

Regular Employee ka tapos pag nag program transfer! Marami pang ibang BPO/call center na mas ok…

Comment lang – if di man kayo naalala ng HR come on , try remembering thousands of different faces, tsaka if you have a thing for your managers tell them , madali kasi magsabi pag di mo kaharap, one thing a lot of comments say bobo mga taga SGS 🙂 probabl

wahahaha…im from iqor clark… biruin mo, ng apply ako iqor puro suth people kasabayan ko and some of them are wearing their id pa… they call it nga kabilang bakod and a lot of them says

One of the worst call centers in the Industry nothing beats Sutherland Clarkfield aka sufferland. They have great unprofessional hr and incompetent recruitment personnel. Literally there is no future with Sufferland…

My first company and the best environment any one can get . The place is really great wid each and every facility one can have wid variety in each and every thing including food, this is the only work place which is moulded according to the festival at th

Hi! Anybody can reply, just wanted to know how much is the salary for QA position here. Thanks!

ok lang naman ang sutherland for me…. shuttle service lang ang prob… hated that I left the company…

ok suth gya din ng ibang comp pero pag ok ka sure ang promotion (pede na din) pero pag tamad ka at bobo siguradong tatanggalin ka… just like ng fate ng bitter ones hir… pero me hr issue nga kaya nga na hire kayo e bwahahaha

sutherland is a good company that realy concern to ther employee. im chris, im working right now at sutherland in bicol.

As a former applicant, I could say that their recruitment place was very spacious and relaxing, enough to fit in alot of applicants. The interviewers were very thorough with their interviews and they make sure you have had the opportunity of meeting al

Even though they encourage you to ask questions, still they tend to held it against you. So my advice to future applicants would be to never ask questions and just go with the flow…

Yes, nakakatawa nman mga comments dito, puro hinanakit at paghihimagsik.. siguro magwowork ako d2 sa sutherland for experience nlang, sabi nyo nga gugong yung mga crews d2 db? it means n pg-ngaply ako madali akong matatangap.. Okay nayon kesa naman wlang

Its a leading company in Chennai

sutherland..wala lang

i passed my intial, exams and language interview last week, monday to be exact, and i was told to open my line for my final interview. bakit hanngang ngayon wala pa? tagal naman yata? binago na nga nila processing ng application dito sa clark kaso pag dat

Hi, I am a 3rd year student at Holy Angel University. I would like to work as a call center agent in your company, hoping to be accepted as a part timer. I’m hoping for the chance to have this work to have an job experience and also financial matters. Thank you very much. Hoping for your feedback.

i’ve been through with the initial interview, written exam and the final interview. i failed on my one month language training…is there anybody can help me and give me an advice…do i still have a chance to apply at sutherland? how? do i need to start from the beginning and go over through it again?

i applied last sept. 2 and i passed all the application and interview,they told me that they will call me after 2-3 weeks from sept. 2 until now they’re not calling sayang ang one month waiting…follow up lang po dito sa sutherland clark

Our COM trainer sujatha rockzzzz…

I just wanna apply for your non-voice account. May i ask where should i apply? what location.? Thanks you and god bless.

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  1. Ash Reply

    follow up lang din ng applicationv for QA .. II had a phone interview not sure about her nationality and she told me that one of her colleagues will call me within the week (last week) for another level of interview pero gang ngayon wala pa.

  2. rolando reyes Reply

    Do you accept OJT in naga?

  3. 12/11/07

    good afternoon, im looking for a job. Im Dannah, a tourism student of alexius college here in mindanao. May i know on how cud i apply?

  4. joseph paulo Reply

    good day, pls advise po if the non-voice account is open,because i am really interested to apply and please tell me or email me if where i am going to apply and when., thanks po and god bless.,

  5. atots Reply

    Hey people, after an interview and they’d say you did a great job, will keep your resume for reference…or will give you a “callback”… Puhleeease…please please oh pretty please don’t wait til’ they “call you back” because they will NOT. How do I know?? Because this is one of my job descriptions!

    When you seek for a job, keep applying until one does call you back to offer you the job. Not sit around and complain for days, months or even years, and wait for the job to come at ya’… PEOPLE PUHLEEEEZ, WAKE UP!

    ‘You only live once… you live everyday like it’s your last..’

    – I just made up that motto just now. I bet someone will use it. 😉

    Instill that message.. Use it in a productive way. Party all day. LOL!

  6. myla bernaldez Reply

    Gud Day! Sutherland =) just wanna ask is theres a job opening at the Non- Voice Account? Thanks

  7. 13/04/05

    Hi, I am a 3th year college student and I want to apply for a summer job. I am 18 years old. I don’t have any experience working in a call center but I wanna try it out.what are the requirements? You may reach me at my smart number 09105996070 or at my telephone number. Please call me at your convenient time. Thank you!

  8. Rejie Atibagos Reply

    Hi. I’m a 2 yrs college graduate in associate computer technology and I want to apply for a job. I’m 18 years old. I don’t have any experience working in a call center but I wanna try it out. hoping to help me thanks.

  9. Denmark Berlin Reply

    Hi All, I just want to ask if the site in Legazpe, Albay is still hiring for product trainers?

  10. 13/07/09

    gudam can i ask how to be your part of your company?i am higcshool graduate im willing to work at your team plss give me chance to part of your company

  11. denice joy martinez Reply

    Good evening po….
    Are you still hiring pa po ba?
    I am very interested to apply in ur company.
    I would be grateful if you would given me a chance to imply my skills and knowledge in your company.
    I am hoping. Please give me a chance to prove you sir/maam that i am worth it for this job.
    Thank you very much

  12. 13/12/29

    I’ve been invited to apply at sutherland, after I’ve passed all interviews and exam. I’ve been told to wait for 2 weeks to wait however it’s already two months gone by I haven’t received any call from them about the update.

  13. 14/04/04

    i already apply twice that i give my resume and i already undergo the online exam and speed typing test and already to initial interview.the person that will interview to her does not familiar to me its like a small guy that describes as a girl look that hair is a boyscut hair and she said after me interviewed just on texting if next coming to interview again but not sure me if i pass the exam ,i already file my resume on last january 9, next to come in sutherland office in legaspi. next day i receive again a general information about sutherland so i decide to come to expecting a final iterview the i ask again to employee then she told me to pass again the resume on last march 31,2014, monday then i am waiting for several minutes to initial interview again but not..every past few days i receive a call from sutherland legaspi then i answered and i come to office to follow up interview again but have an appointment so that did not i come maybe nextdays i come if were calling me again of sutherland legaspi company.. thank you…

    • ACW-GoAutoIn! Reply

      Hm… I suggest you brush up on your communication skills first before you apply. Maybe the delay is a sign that you are still not ready for a job in the BPO Industry. Practice speaking in English, watch English cartoons or comedy shows, read books, etc. One good tip too is record yourself while reading a paragraph on a book, or a news article then listen to the recording. It’ll help you gauge whether you still need more practice or not.

  14. 14/08/21

    :hi ma’am?sir.I’ve heard a lot of good comments regarding your agency.Maybe i could say That I don’t have any working experiences on any call center agencies,but allow me to try to work on your agency.
    i am a Vocational Tesda Licence r(Bookkeeping NCII) and a CES(Consumer Electronics Servicing).
    I hope you can console my matter.Here’s my number ma’am/sir,09105186304.
    Thank You.

    • ACW-GoAutoIn! Reply

      Sutherland is not an agency nor any call center for that matter. I suggest walking-in because hiring in a call center is continuous and quick. You’ll definitely know by the end of the day whether you got the job or not as most centers wouldn’t allow you to continue into the next step of the hiring process if you did not pass the step you’re in.

  15. Airah Quintanilla Reply

    Good day ! Maam/ Sir,I;m Airah currently studying at Usep Davao . 18 yeats old . I would like to apply as a part timer in your company .

    • AuxBreak Reply

      There’s no such thing as Part Time in BPO.

  16. 14/12/21

    Good morning!
    I am currently working at Teleperformance Phil.:)

  17. Diana Jane Estudillo Reply

    It’s been 6months, but they hadn’t released my final pay yet..
    I had my clearance since November 13 2014..

  18. 15/04/11

    Hi good day. This is Armei Cecilia Santos I have a question I have worked in Sutherland Global Services before way back Jan.17 to Feb.28 2013. As a customer service Representative or consultant to a project base but I don’t know my sss contribution, my pag-ibig number and my Phil health number so I just want to know whom to contact to get those information because I need it for my new job.Thank you and God bless.

  19. NORODIN AMIL Reply

    good day, i’m looking forward to work somewhere in Bicol, coz my family was there in Albay and I want to be with them to follow them to be together. I’m here in manila working for a BPO company as non-voice account for more than 8 years.

    • Juls Reply

      They are still hiring for 100+ TSC. I’m thinking of applying too.

  20. NORODIN AMIL Reply


  21. 15/06/09

    Is Sutherland here in Gensan too? intrsted applicant here in Gensan.

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