“Quality equals Best Performance”. This is the philosophy upon which Sycore Business Solutions was founded. Sycore Philippines commits on setting the standards for quality by leveraging cutting edge technological resources, superlative systems and world class professionals to operate them.
As a quality call center company, Sycore Business Solutions records all communication with individual customers in all channels from voice, email, live chat, and correspondence in order to monitor and continuously improve its services. It tracks and identifies all possible flaws up to the minute details to improve quality performance. The company adheres to the belief that world-class quality is a perpetual process of regular assessment, documentation, secondary feedback, and follow-up training to address loopholes and make the necessary adjustments. It encourages feedback from clients and customers in order to improve quality of service at the corporate, delivery center, and individual department levels at Call Vertical.
Sycore Business Solutions aims delivering specialty services and innovative solutions to both nascent and veteran companies through telecommunication processes. It improves productivity, optimizes costs and maximize marketing reach and potential. It also provide clients with comprehensive marketing strategies intended to expand sales, improve exposure, enlarge the marketbase and boost investment returns.
Sycore Business Solutions offers Information technology services included software, support, VOIP, and management. Logistics included transport, logistics management, and warehousing. For accounting services, this included payroll preparation, book keeping, back office administration, auditing, tax returns, among others. It help facilitate auto, home, health and other types of insurance. For medical services, it offers commercial services as well as business and residential cleaning. Finally, for online shopping, it provides order taking services as well as customer service.
For its call center services, Sycore Business Solutions delivers a range of call center services including Inbound and Outbound, Lead Generation, Customer Service, Appointment Setting, Subscription Services, Billing Queries, etc., Sales and Order Fulfillment, Order Taking, Up-selling and Cross-selling and Inquiry Service, Product Information Requests, Data Encoding and Chat Support.
Sycore Business Solutions Philippines call center office address:
- Sycore Davao
6th floor, Metro Lifestyle Building
Torres St., Davao City
Tel: 0922 899 8916
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