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Assurance Statements in Customer Service

November 8, 2020 Category :Call Center Basics 0

Customer service is essentially providing assistance or help to customers. Assurance statements are actually words or statements that will assure and appease customers that help will be provided and their concerns, issues and problems will be resolved. There are many …

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What’s Next After Being an Agent?

June 27, 2016 Category :Call Center Basics 0

While most of the call center agents seem to be content at taking calls every day of their lives, some of them are also thinking of future plans. Working in the BPO industry is not just about making and receiving …

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Clark Sage Call Center

November 2, 2015 Category :Call Center Companies| Call Centers in Clark| Call Centers in Pampanga 0

When speaking about a call center established in Pampanga, the first firm that you should know is Clark Sage Call Center. This company is built by professionals who are engaged in disciplined, and group of dedicated people. Well-trained and educated …

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Coalescent Resourcing

October 3, 2015 Category :Call Center Companies| Call Centers in Alabang| Call Centers in Muntinlupa 0

Living a world filled with social media contents, people have already innovated the ways in advertising. Sales and marketing have been redefined. Today, these are not only limited to the printed ads, and advertisements which are seen on television, and …

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Power Words in Call Center

March 16, 2015 Category :Call Center Basics 0

Power words in a call center can pertain to two concepts. First, it may refer to the book by Rye Gutierrez entitled “The Top 25 Power Words Every Call Center Agent Should Know”, which suggests that improving one’s vocabulary will …

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AXA Philippines

September 15, 2014 Category :Call Center Companies| Call Centers in Makati 0

Redefining Standards. AXA is the Best Global Insurance Brand based on financial performance and brand strength. Headquartered in Paris and active across all five continents in 57 countries, AXA BPO Philippines is focused on the world’s major markets, in particular …

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Assurance Spiels for Call Centers

September 9, 2014 Category :Articles 0

Assurance spiels or scripts are words or phrases to provide a positive declaration to its intended receiver to give confidence or a promise. This is important for ensuring that the results match the desired outcomes and to keep customers satisfied. …

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Coreserv Management

September 5, 2014 Category :Call Center Companies| Call Centers in Quezon City 0

Coreserv Management is a business process outsourcing company engage in providing consultancy and management advisory services firms or individuals in the areas of contracting, enlisting, recruiting, training professionals and workers both skilled and unskilled for local work. Coreserv Philippines acts …

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Ignited Game Services Philippines

July 11, 2014 Category :Call Center Companies| Call Centers in Ortigas Center 0

Ignited Game Services Philippines (IGSP) is a team of global online game developers and publishers based in Los Angeles, California and established in 2010. With superb community management, extensive global marketing experience and top-notch localization, Ignited Game Philippines has worked …

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