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Improve your Conversation Skills for Call Center Job

July 5, 2022 Category :Articles 0

The most in demand job these days is no doubt in call centers. Most companies have the capacity of 800 to 1000 seats, depending on the number of accounts that they have. A lot of unemployed folks, especially those who …

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Outbound Calling in a Call Center

June 2, 2022 Category :Articles 0

Outbound calling is a challenging work. It entails agents with strong sales background, the ability to deal irate customers and handle rejections. When performing cold calling, agents should carefully prepare a plan in making the call which included a …

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How to Stay Healthy?

May 14, 2022 Category :Articles 0

The call center industry is known to be one of the most stressful job. In 9 hours a day and in 5 days a week, the call center agent is expected to be awake every night, manage their emotions when …

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Reasons to Keep Working in a Call Center

May 11, 2022 Category :Call Center Companies 0

If you are planning to work in a call center, certainly you would do a little research and survey of your own. You would ask the people who have been working them for a long time what’s so special about …

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Life in the Call Center

May 8, 2022 Category :Articles 0

We gain different reactions when people are being asked about their opinions regarding call center agents. Some of them tend to appreciate the hard work and the challenging role of an agent, others would give nothing but snide comments …

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Top Call Center Problems

April 30, 2022 Category :Articles 0

It is beneficial to highlight that there are also problems in the call center. Not only does this allow people to know more about the industry, this also allow prospective employee to prepare to the demands of the BPO industry. …

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Virtually Incredible

April 24, 2022 Category :Call Center Companies| Call Centers in Antipolo 0

Virtually Incredible began when a real estate broker and company owner started to share his system of selling to his real estate agents. According to Todd Breen, the real estate broker and company owner, he’s been using simple videos in …

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Tips for Effective Questioning

March 28, 2022 Category :Call Center Basics 0

Asking a question is one of the most basic ways to obtain right information from customers. Hence, it is important for call center agents to learn effective questioning techniques in order to facilitate better communication and better serve their clients. …

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Common Problems of Call Center Agents

March 7, 2022 Category :Articles 0

In order to survive and grow in the call center industry, it would be worthwhile to learn in advance the common problems of call center workers so that one can be more prepared and make the necessary adjustments before said …

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Incentives for Call Center Agents

February 22, 2022 Category :Call Center Basics 0

Giving incentives is one of the most common way to motivate employees, win their loyalties and make them productive at work. However not all incentives are the same. And giving incentives is not merely about the money. Here are some …

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