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Downtime Spiel in Call Center

January 7, 2022 Category :Articles 0

Downtime is a term in the call center industry which pertains to a temporary, brief, or interim stoppage of operations or productivity of the company. The stoppage or down time can be attributed to many causes such as mother nature …

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Key Performance Indicators in Call Center

December 29, 2021 Category :Call Center Basics 0

Key Performance Indicators pertain to measures/ metrics or criteria that help manager to evaluate and determine the success of their call center operations. There are many different KPI‘s used by a call center company that would also depend on …

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Onstar Global Philippines

September 18, 2021 Category :Call Center Companies| Call Centers in Makati 0

A subsidiary of General Motors that provides subscription-based communications, Onstar Global is the first and only telematics business for the automotive industry including in-vehicle security, hands free calling, turn-by-turn navigation, and remote diagnostics systems throughout the States, Canada and China. …

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Fil-Can Communications

August 29, 2021 Category :Call Center Companies| Call Centers in Davao 0

Helping YOU Succeed! Fil-Can Communications Philippines is Filipino-Canadian offshore contact center service firm that provide professional Administrative, Call Center and Telemarketing services worldwide. Its expertise rests in connecting people that needs each other to build lasting customer and seller relationship. …

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West Business Services

July 23, 2021 Category :Call Center Companies| Call Centers in Makati 0

If communication service is what you need, why not go West? West Business Services is a premium business process outsourcing company that provides technology-driven, voice-oriented services through about 45 call centers and automated voice and data centers. West Business Philippines

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Call Metrics in Call Center

October 19, 2020 Category :Articles 0

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which …

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Sykes Philippines Job Openings

November 25, 2019 Category :Call Center Jobs 0

Be part of the Call Center that Started it All – Sykes

Join our Travel Account Sales Team and get P500 on the spot when you attend the first day of training.  Earn as much as Php 45,000 in …

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Modern Imaging Solutions

May 16, 2019 Category :Call Center Companies| Call Centers in Fort Bonifacio| Call Centers in McKinley| Call Centers in Taguig 0

Modern Imaging Solutions is one of the companies in the Philippines that cater in the medical transcription. It is now the fastest growing American Company that sells computer supplies to US companies and government institutions around the globe. Modern Imaging

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E-Konflux Solutions

March 13, 2017 Category :Call Center Companies| Call Centers in Makati 0

Lazada Companies offers wide range of products which are widely sold in Malaysia, Philippines, Thailand, Vietnam, Singapore, and Indonesia. From technology products up to the simplest books, the company caters to almost everyone’s needs. It is a huge online shopping …

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Philippines: Call Center Capital

January 31, 2017 Category :Articles 0

Philippines have been one of the best countries in which business process outsourcing companies can invest themselves. With a number of Filipinos who are certainly providing the needs of every client, an investor can assure themselves that Philippines is where …

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