> Tags > call center service

Post about "call center service"

Call Center Mock Calls

July 4, 2019 Category :Call Center Basics 0

One of the common tools used by the call center industry in training employees and evaluating applicants is the simulation tests. A simulation test is basically a test that replicates the actual work of a call center agent. This is …

, , , ,

Transparent BPO

December 19, 2014 Category :Call Center Companies| Call Centers in Makati 0

Transparent BPO is a business process outsourcing firm that specializing in delivering superior telemarketing services and business process outsourcing at competitive pricing with its state-of-the-art system development and IT support that permits flawless integration to ensure transparent business relationship. Transparency …

, , , , , , ,

11 Ways to Show Customer Care

December 5, 2014 Category :Call Center Basics 0

Customer Service is at the heart of the call center industry because all call center service involves directly interacting and interfacing with customers. Hence, it is always important to ensure the customer care is manifested in a call center service …

, , ,

Overcoming Objections in Collections

October 2, 2014 Category :Articles 0

In a call center service involved in collections, overcoming objections is one of the most important aspects of communications to effectively collect debts or receivables. There are basically three ways to overcome or eliminate objections, namely to admit or …

, ,

Tencentech Philippines

July 12, 2014 Category :Call Center Companies| Call Centers in Makati 0

Best solutions for your business. Tencentech Inc. is a BPO firm specializing in providing software development and customer service solution that especially focuses on the Asia market. It provides Chinese (Mandarin & Cantonese), English, Japanese, Korean and Thai multiple language …

, , , , , ,

Infinite Variant Outsourcing Group

June 28, 2014 Category :Call Center Companies| Call Centers in San Juan 0

Infinite Variant Outsourcing is a highly assorted world class call center company that comprehends the needs of companies and develops solutions that are delivered beyond the expectations of its clients. The company has evolved and streamlines its structures and processes …

, , , , ,

EQOD Philippines

January 24, 2014 Category :Call Center Companies| Call Centers in Ortigas Center 0

Exceptional Outsourcing. EQOD, INC. is US based business outsourcing firm that provides a comprehensive range of outsourcing services designed to improve the quality of business operation, optimize costs and ultimate improve better profitability for its clients. EQOD Philippines stands for …

, , , , ,

Debt Collection Scripts and Rebuttals

October 12, 2013 Category :Articles 0

One of the most difficult call center services is debt collection. This is an area in which many agents usually gets to meet irate, furious mad enraged fuming annoyed customers of all types. Agents in the debt collection service however, …

, , , ,