The growth of the call center industry in the Philippines is similarly taken advantage of scrupulous people to conduct their innovative criminal activities. Just recently, 78 Chinese nationals from Taiwan were arrested by the police in Davao city for operating …

Back pay generally pertains to the disparity between the salary received or paid to the employee and the amount the same employee should have been paid. Back pay normally happens when the employee resigns from work or is fired from …

Call center industries have been tremendous among the popular cities nowadays. Buildings for this industry have been tremendous and rising. This has generated lots of income not only to the government but also for the people itself. Not all people …

In call centers, agents usually overemphasize the stressful duties they had to endure every single day. Though true to their word, it is sometimes an exaggeration. In any given environment, what you feed yourself will develop with the prism of …

Career Edge, Inc. may be new to field of Business Process Outsourcing industry, but this company is not new in providing exceptional and excellent services to their clients.

This company may be new for some people but then, it boasts …

Working in a call center is not necessarily anybody’s dream. It is sometimes a means to make ends meet. Currently, more than half of the population in a call center corporation joined because of this. Sadly, they sometimes do not …

When you hear the word call center, what comes into your mind? Some may think that working in a call center is easy. Some think that getting hired there is easy. But the thing is, nothing comes easy when it …

A training bond is an agreement between an employer and employee prior to a training which stipulates a specific conduct that the employee is expected to uphold as a member of the company such as requiring employee to render service …

Call center agents in the Philippines have a very tough job description. They stay awake at night; hold their emotions when customers become unprofessional towards them; and work under pressure when the team managers and the client are putting too …

Let’s face it, the BPO (Business Process outsourcing) industry is one of the most important sources of revenue here in the Philippines. An example of such industry are call centers. Since its introduction, the country has experienced unparalleled economic growth …