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Beware of Call Center Syndicates

December 5, 2020 Category :Articles 0

The growth of the call center industry in the Philippines is similarly taken advantage of scrupulous people to conduct their innovative criminal activities. Just recently, 78 Chinese nationals from Taiwan were arrested by the police in Davao city for operating …

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What is Back Pay in Call Centers?

September 24, 2019 Category :Articles 0

Back pay generally pertains to the disparity between the salary received or paid to the employee and the amount the same employee should have been paid. Back pay normally happens when the employee resigns from work or is fired from …

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Top 3 Misconceptions about Call Center

January 27, 2017 Category :Articles 0

Call center industries have been tremendous among the popular cities nowadays. Buildings for this industry have been tremendous and rising. This has generated lots of income not only to the government but also for the people itself. Not all people …

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Create Positive Atmosphere at Work

January 21, 2017 Category :Articles 0

In call centers, agents usually overemphasize the stressful duties they had to endure every single day. Though true to their word, it is sometimes an exaggeration. In any given environment, what you feed yourself will develop with the prism of …


Career Edge

January 11, 2017 Category :Call Center Companies| Call Centers in Ortigas Center 0

Career Edge, Inc. may be new to field of Business Process Outsourcing industry, but this company is not new in providing exceptional and excellent services to their clients.

This company may be new for some people but then, it boasts …

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Things We Learn in the BPO Industry

July 15, 2016 Category :Articles 0

Working in a call center is not necessarily anybody’s dream. It is sometimes a means to make ends meet. Currently, more than half of the population in a call center corporation joined because of this. Sadly, they sometimes do not …

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Misconceptions about Call Centers

June 22, 2016 Category :Articles 0

When you hear the word call center, what comes into your mind? Some may think that working in a call center is easy. Some think that getting hired there is easy. But the thing is, nothing comes easy when it …

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Training Bond in Call Centers

October 22, 2015 Category :Articles 0

A training bond is an agreement between an employer and employee prior to a training which stipulates a specific conduct that the employee is expected to uphold as a member of the company such as requiring employee to render service …

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Tips To Become a Top Call Center Agent

October 4, 2015 Category :Articles 0

Call center agents in the Philippines have a very tough job description. They stay awake at night; hold their emotions when customers become unprofessional towards them; and work under pressure when the team managers and the client are putting too …

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The BPO Industry: No Pain, No Gain

September 19, 2015 Category :Articles 0

Let’s face it, the BPO (Business Process outsourcing) industry is one of the most important sources of revenue here in the Philippines. An example of such industry are call centers. Since its introduction, the country has experienced unparalleled economic growth …

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