Not all may agree on this, but somehow, if you have been a call center agent for a while, you would notice certain brands are so famous in the call center environment that whenever you see these brands, call center…

With the boom of the call center and BPO industry in the Philippines, millions of Filipinos work a permanent night shift or regularly rotate in and out of night shifts. This work routine exposes them to the risk of working …

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or …

You’ll be surprised – it’s not just your job that affects how you sleep, but also how long takes you to get to your job. If your eyes suddenly felt heavy just by looking at those zzzz’s, it means one …

The life of call center agent is a life of irony. We start our day in the night. We wake up and go to work when everybody else is about to sleep after coming home from work. We have breakfast …

It never hurts when people try to earn extra income apart from one’s principal means of living. In fact, earning extra income should be encouraged considering how inflation of expenses out phases the rate of salary increases. What is important …

A lot of people are curious about the lifestyle of call center agents because they hardly see each other. This is because call center agents sleep during the day and is awake during the night. While rotating schedules may be …