Shadow Solutions Group is an Australian BPO (Business Process Outsource) company which focuses on Information Technology Services. It is opening its first office in the Philippines in a newly established building in Bonifacio Global City. This office is planned to …

Apart from the substance or content of your responses to questions, one’s communication skills or the way a person speaks is also evaluated during a call center interview. An applicant’s communication skills is given weight in assessing if an applicant …

Are you a college undergrad looking for a part-time job? Or maybe you already a graduate, but fresh from the academe and having a hard time getting that job which is in line of your education? No matter what you’ve …

Grayscale Business Consultancy and Marketing Services is a 9-year old global ICT company that is a certified partner of the well-known Microsoft Company. It has served as a customer service providing company which offers both inbound and outbound calls to …

Toekje Solutions is a pioneer in Philippines in exclusively using the Internet to market and sell software development services via the Internet. With Toekje Philippines services, clients can expect a quick turnaround of projects, cost savings and revenue increase, significant …

The aptitude test in a call center is a test designed to determine an applicant’s ability in specific skill or field of knowledge. Thus, the aptitude test would depend in the nature of the service provided by the call center. …

Berlitz is an international language center that provides specialized language training in 70 countries worldwide. It was founded in 1878 by Maximilian D. Berlitz in Providence, Rhode Island, USA. At the moment, the company is a subsidiary of Benesse Corporation, …

Language, communication, diversity, leadership and personality. Bizmates Philippines is a new and exciting online business communication school that focuses on helping Japanese professionals and students with their business English needs. Headquartered in Japan, Bizmates Philippines is comprised of energetic and …

Working in a call center is very challenging. Having to deal and directly interact with clients is a challenge. The goal is to leave a customer with a good impression of the brand or prove capable of helping at the …

Call center excellence. Executive Boutique Philippines is an American and Australian owned outsourcing firm that primarily provide contact center services mainly inbound call center service, outbound call center services and business support services to companies in the US, UK and …