Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products…

Working in BPO has a lot of perks. People are running after it because it allows them to be financially stable, physically fit, and emotionally independent. Through the impeccable training and assessments, BPO’s are able to sustain strong leaders of …

You might have been considering getting a job in a call center, but you’re not so confident with your grammar and English. If this is the case, believe, for once, that even though this is the major thing that could …

High compensations and favorable benefits –What could you ask for? Call center industries have been booming nowadays because of these main things. However, getting hired in a call center company is quite challenging. There is series of unseeingly endless interviews …

When you hear the word call center, what comes into your mind? Some may think that working in a call center is easy. Some think that getting hired there is easy. But the thing is, nothing comes easy when it …

Here are lots of job fairs going on all over the country, and the jobs being offered in these fairs are primarily call center jobs. If you are looking for a job, and you think you could have what it …

Outbound calling is a challenging work. It entails agents with strong sales background, the ability to deal irate customers and handle rejections. When performing cold calling, agents should carefully prepare a plan in making the call which included a …

Are you a college undergrad looking for a part-time job? Or maybe you already a graduate, but fresh from the academe and having a hard time getting that job which is in line of your education? No matter what you’ve …

In managing any business, confidence is important to any manager because managers act as leader whom his subordinates look up to for leadership in operating the organization. A fall in managerial confidence will affect the confidence of the whole organization …

Established in 1987 by medical professionals, Accutype Medical Services was conceptualized to deliver the highest quality medical transcription service in the shortest possible time, with utmost consideration of customer needs. With the advent of the “Internet Revolution”, Accutype Philippines develops …