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Call Center Product Training Tips

July 7, 2019 Category :Call Center Basics 0

Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products

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Winning a BPO Job Post

June 20, 2017 Category :Articles 0

Working in BPO has a lot of perks. People are running after it because it allows them to be financially stable, physically fit, and emotionally independent. Through the impeccable training and assessments, BPO’s are able to sustain strong leaders of …

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Perfecting Your English for Call Center Job

September 10, 2016 Category :Articles 0

You might have been considering getting a job in a call center, but you’re not so confident with your grammar and English. If this is the case, believe, for once, that even though this is the major thing that could …

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Call Center Application Tips

August 10, 2016 Category :Articles 0

High compensations and favorable benefits –What could you ask for? Call center industries have been booming nowadays because of these main things. However, getting hired in a call center company is quite challenging. There is series of unseeingly endless interviews …

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Misconceptions about Call Centers

June 22, 2016 Category :Articles 0

When you hear the word call center, what comes into your mind? Some may think that working in a call center is easy. Some think that getting hired there is easy. But the thing is, nothing comes easy when it …

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Things to Do Before Applying in a Call Center

March 6, 2016 Category :Articles 0

Here are lots of job fairs going on all over the country, and the jobs being offered in these fairs are primarily call center jobs. If you are looking for a job, and you think you could have what it …

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Outbound Calling in a Call Center

December 28, 2015 Category :Articles 0

Outbound calling is a challenging work. It entails agents with strong sales background, the ability to deal irate customers and handle rejections. When performing cold calling, agents should carefully prepare a plan in making the call which included a …

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Getting Hired In a Call Center

December 17, 2015 Category :Articles 0

Are you a college undergrad looking for a part-time job? Or maybe you already a graduate, but fresh from the academe and having a hard time getting that job which is in line of your education? No matter what you’ve …

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Be a Confident Call Center Manager

November 19, 2015 Category :Call Center Basics 0

In managing any business, confidence is important to any manager because managers act as leader whom his subordinates look up to for leadership in operating the organization. A fall in managerial confidence will affect the confidence of the whole organization …

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Accutype Medical Services

May 3, 2015 Category :Call Center Companies| Call Centers in Makati 0

Established in 1987 by medical professionals, Accutype Medical Services was conceptualized to deliver the highest quality medical transcription service in the shortest possible time, with utmost consideration of customer needs. With the advent of the “Internet Revolution”, Accutype Philippines develops …

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