Winning a BPO Job Post
Working in BPO has a lot of perks. People are running after it because it allows them to be financially
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Perfecting Your English for Call Center Job
You might have been considering getting a job in a call center, but you’re not so confident with your grammar
Read moreCall Center Application Tips
High compensations and favorable benefits –What could you ask for? Call center industries have been booming nowadays because of these
Read moreMisconceptions about Call Centers
When you hear the word call center, what comes into your mind? Some may think that working in a call
Read moreThings to Do Before Applying in a Call Center
Here are lots of job fairs going on all over the country, and the jobs being offered in these fairs
Read moreOutbound Calling in a Call Center
Outbound calling is a challenging work. It entails agents with strong sales background, the ability to deal irate customers and
Read moreGetting Hired In a Call Center
Are you a college undergrad looking for a part-time job? Or maybe you already a graduate, but fresh from the
Read moreBe a Confident Call Center Manager
In managing any business, confidence is important to any manager because managers act as leader whom his subordinates look up
Read moreAccutype Medical Services
Established in 1987 by medical professionals, Accutype Medical Services was conceptualized to deliver the highest quality medical transcription service in
Read moreCRE Philippines
CRE or the Center for Reliability Excellence is a training institution that helps individuals expand their knowledge and organizations develop
Read morePower Words in Call Center
Power words in a call center can pertain to two concepts. First, it may refer to the book by Rye
Read moreAssurance Spiels for Call Centers
Assurance spiels or scripts are words or phrases to provide a positive declaration to its intended receiver to give confidence
Read moreHow to be Confident as a Call Center Agent?
Confidence or the belief on oneself is very important in any endeavor including at work. In a call center company,
Read moreTips to Multiply Product Sales
To multiply sales on certain products, you must have some tips to consider. When creating or producing the first sales,
Read moreStrategies for Maximizing Agent Performance
To maximize performance and productivity of agents, managers must prevent of minimize factors that can stress an agent and expand
Read moreChat Support Tips
Chat support is a form of customer service channeled online via chat or written real time communication. It is an
Read moreCall Center Product Training Tips
Product training is critical in the call center industry because agents should be knowledgeable about the products or services that
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