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Difference between CSR and TSR

June 18, 2019 Category :Articles 0

In the call center industry, customer service is the most common service provided by the agents. Customer service essentially pertains to the provision of all types of service to clients of another company before, during and after a purchase of …

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Improve your Email Handling Skills

September 8, 2015 Category :Articles 0

In our virtual world where global communication travels faster than light, handling emails is one of the most demanding and time consuming process that people do. Following are ways for agents to improve email handling.

Create a structured outline.

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Xinyx Design

February 3, 2015 Category :Call Center Companies| Call Centers in Alabang| Call Centers in Muntinlupa| Call Centers in Quezon City| Call Centers in UP TechnoHub 0

Established in 2009, Xinyx Design is an IT company focused on creating well-planned and executed circuit and physical designs that enable efficient cross-site collaboration model for companies. Xinyx Design Philippines leads in cross-site and local projects by collaborating closely with …

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WISR Business Solutions

December 12, 2014 Category :Call Center Companies| Call Centers in Davao 0

WISR Business Solutions is a business process outsourcing and consulting company, exclusively dedicated to provide off-shore business solutions to an Australian company engaged in international import, export and trading with head office at Sydney. It helps find new foreign markets …

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Ucall Solutions

December 10, 2014 Category :Call Center Companies| Call Centers in Ortigas Center 0

Your Partner in Business and Knowledge Process Outsourcing. UCall Solutions is an American owned and managed call center and business outsourcing firm that specializes in technical support and inbound/outbound calling campaigns. Ucall Solutions Philippines was founded by Michael Williams in …

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Datasolutions Outsourcing

November 29, 2014 Category :Call Center Companies| Call Centers in Bacolod 1

Simple solutions, great outcomes. Data Solutions Inc. is an outstanding Philippine-based Outsourcing Company that provides professional, efficient and cost-effective business outsourcing services for international clients. Datasolutions Outsourcing capitalizes on its industry experience and in depth knowledge of the ongoing progress …

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Acsentria Philippines

June 3, 2014 Category :Call Center Companies| Call Centers in Davao 0

Formerly known as Innovative Outsourcing Guaranteed Solution, Acsentria Philippines is a locally-based business processing outsourcing firm that provides an extensive array of services clients specializing in call center and BPO services both voice and non-voice solutions with the integral function …

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Asian Global Creation

March 5, 2014 Category :Call Center Companies| Call Centers in Cebu 0

Building a bridge to your customers. Asian Global Creation is a business outsourcing firm designed to assist companies meet today’s challenge of bring costs in line while maintaining a steady sales pipeline full of reliable stream of qualified leads. AGC …

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