Core values essentially differ depending on the values of the founders or management of the company. But since the call center industry is about customer service. The core values of call center companies often focuses or relates in attaining great …

Masergy Communications is the largest independent Software Defined Platform across the globe, providing hybrid networking, managed security and cloud communication solutions to various companies and organizations around the world. The company’s platform utilizes innovative technologies that include software defined networking, …

Hearsay Systems provides solutions for financial services companies to develop their support system properly. Through its products, the company aims to bring clients closer to their target demographic and give them an edge when it comes to customer relations. Hearsay …

Zalora is a rapid-growing company with a vigorous work environment, is recognized as Asia’s top fashion destination online. It was established in 2012, and it currently employs more than 2000 people coming from various countries such as the Philippines, Singapore, …

Genie Technologies Inc. is now known and documented as a highly-specialized Information technology company. It started to offer its clients retail management solution for Retail Industry in the Philippines, and now, it is renowned to be providing world-class business solutions, …

DACON is a leading business communication provider that offers office communication products and solutions. It started its expertise in data and telephone system integrator, in which it enables the client’s business to provide excellent customer experience and improves employees’ efficiency …

A call center IQ pertains to the ability of a call center to anticipate in advance potential service flaws or defers and address immediately them before said weaknesses arise. Here are ways to improve call center IQ for better customer …

Smiles on Demand Outsourcing is a BPO firm that makes every contact with customers count. Established in Negros Oriental in 2012, it primarily delivers Customer contact Service tailor fit to client needs that exceeds expectations and bolsters the bottom line. …

CSSCORP ICT Services, Inc. is the global leader in technology support that services over 140 clients. It has a rich heritage of managing large and complex support ecosystems from home devices, enterprise or consumer, data centers, applications and desktops. CSSCORP …

GlobalSync Business Solutions is the most sought after business process outsourcing, multi-faceted Contact Center & Cloud Computing Services company since 2004. It is guided by the mission of providing clients a Cost-Effective and Cutting Edge Contact Center Services, Management, and …