Hit Rate Solutions is a US-based call center company that caters small and medium-sized businesses to optimize their operational costs, improve business performance and expand their market. The company was founded with the objective of assisting businesses avail the true …

Admerex Solutions is an international BPO company specializing in receivables lifecycle and credit risk management solutions through software and services provisions to financial companies, telcos, academic institutions and government organizations across the globe. Admerex Philippines essentially offers three types of …

Eptica is a global provider of multichannel customer interaction software largely based in the Singapore, US, France and UK. The company operates worldwide through its network of partners providing support through web self- service, chat, social customer service, email management, …

Call First Worldwide Solutions is a Philippine-based contact center incorporated on February 18, 2007 whose primary focus is providing Customer Care for US and Canadian based companies with Customer Interaction (Voice/E-mail), Telesales, Order Processing, Customer Support and Telemarketing services. Call …

Evaluation of employees does not end upon one’s recruitment, it is continuously undertaken as part of the monitoring strategy of management to ensure that personnel continuous to adhere to the standards and objectives of the company. Evaluation is also conducted …

Intermedia Solutions Philippines is a BPO firm that specializes in web development and design for companies both large and small. It started way back in 1998 hence companies can benefit from the depth and breadth of its experience and knowledge. …

The Future of Contact Center Technology, CosmoCom is an IT service firm that provides a unified, all-IP contact center suite that allows companies to hastily, clearly and cost-effectively complete the most complicated customer interaction management requirements. Its revolutionary service integrates …

Call Center Assessment Tests are one of the conventional strategies used in the industry for hiring employees and maintaining the quality of a company’s services. There are different types of assessment tests use for hiring, training, pre-training, post training, workplace …

Drishti is a paramount Call Center Software & Enterprise Communications Applications provider in the Philippines. It provides highly urbane Communications Solutions that help business process outsourcing companies engaged in contact solution to vigorously and efficiently manage business Processes, Customer Interactions …

Established in 2000, PowerConnex is a contact center technology and solutions provider that creates and executes cutting edge revolutionary solutions to improve and optimize performance and productivity of call centre companies. PowerConnex Philippines provides IP based software and telephony with …