Eptica is a global provider of multichannel customer interaction software largely based in the Singapore, US, France and UK. The company operates worldwide through its network of partners providing support through web self- service, chat, social customer service, email management, …

Call First Worldwide Solutions is a Philippine-based contact center incorporated on February 18, 2007 whose primary focus is providing Customer Care for US and Canadian based companies with Customer Interaction (Voice/E-mail), Telesales, Order Processing, Customer Support and Telemarketing services. Call …

Evaluation of employees does not end upon one’s recruitment, it is continuously undertaken as part of the monitoring strategy of management to ensure that personnel continuous to adhere to the standards and objectives of the company. Evaluation is also conducted …

Intermedia Solutions Philippines is a BPO firm that specializes in web development and design for companies both large and small. It started way back in 1998 hence companies can benefit from the depth and breadth of its experience and knowledge. …

The Future of Contact Center Technology, CosmoCom is an IT service firm that provides a unified, all-IP contact center suite that allows companies to hastily, clearly and cost-effectively complete the most complicated customer interaction management requirements. Its revolutionary service integrates …

Call Center Assessment Tests are one of the conventional strategies used in the industry for hiring employees and maintaining the quality of a company’s services. There are different types of assessment tests use for hiring, training, pre-training, post training, workplace …

Drishti is a paramount Call Center Software & Enterprise Communications Applications provider in the Philippines. It provides highly urbane Communications Solutions that help business process outsourcing companies engaged in contact solution to vigorously and efficiently manage business Processes, Customer Interactions …

Established in 2000, PowerConnex is a contact center technology and solutions provider that creates and executes cutting edge revolutionary solutions to improve and optimize performance and productivity of call centre companies. PowerConnex Philippines provides IP based software and telephony with …

Mindbox Solutions Corp. is a knowledge process outsourcing company based in Manila, Philippines. The company mainly provides customer service assistance and the back office operations for a leading Mortgage firm in the US in the area of home refinancing, loan …

ABSystems (AB Systems Philippines) is a call center company that provides a comprehensive set of inbound and outbound call center services for different companies from across different industries. ABSystems Philippines has a staff of well trained call center professionals that …