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Zylun Philippines

September 13, 2019 Category :Call Center Companies| Call Centers in Cebu 0

Zylun started in 2010 by Brigham Tomco and David Kasteler as premier partner and outsourcing solutions provider focusing on staffing for technical positions and especially targeting small and medium sized enterprises. The founders recognize the critical importance of SMEs in …

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Hit Rate Solutions

August 8, 2019 Category :Call Center Companies| Call Centers in Bacolod 0

Hit Rate Solutions is a US-based call center company that caters small and medium-sized businesses to optimize their operational costs, improve business performance and expand their market. The company was founded with the objective of assisting businesses avail the true …

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Admerex Solutions

July 22, 2019 Category :Call Center Companies| Call Centers in Makati 0

Admerex Solutions is an international BPO company specializing in receivables lifecycle and credit risk management solutions through software and services provisions to financial companies, telcos, academic institutions and government organizations across the globe. Admerex Philippines essentially offers three types of …

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Eptica

November 17, 2015 Category :Call Centers in Singapore 0

Eptica is a global provider of multichannel customer interaction software largely based in the Singapore, US, France and UK. The company operates worldwide through its network of partners providing support through web self- service, chat, social customer service, email management, …

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Call First Worldwide Solutions

January 23, 2015 Category :Call Center Companies| Call Centers in Ortigas Center 0

Call First Worldwide Solutions is a Philippine-based contact center incorporated on February 18, 2007 whose primary focus is providing Customer Care for US and Canadian based companies with Customer Interaction (Voice/E-mail), Telesales, Order Processing, Customer Support and Telemarketing services. Call

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Call Center Staff Evaluation

July 5, 2014 Category :Call Center Basics 0

Evaluation of employees does not end upon one’s recruitment, it is continuously undertaken as part of the monitoring strategy of management to ensure that personnel continuous to adhere to the standards and objectives of the company. Evaluation is also conducted …

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Intermedia Solutions Philippines

May 29, 2014 Category :Call Center Companies| Call Centers in San Juan 0

Intermedia Solutions Philippines is a BPO firm that specializes in web development and design for companies both large and small. It started way back in 1998 hence companies can benefit from the depth and breadth of its experience and knowledge. …

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CosmoCom ePLDT

January 16, 2014 Category :Call Center Companies 0

The Future of Contact Center Technology, CosmoCom is an IT service firm that provides a unified, all-IP contact center suite that allows companies to hastily, clearly and cost-effectively complete the most complicated customer interaction management requirements. Its revolutionary service integrates …

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Call Center Assessment Test Tips

October 20, 2013 Category :Articles 0

Call Center Assessment Tests are one of the conventional strategies used in the industry for hiring employees and maintaining the quality of a company’s services. There are different types of assessment tests use for hiring, training, pre-training, post training, workplace …

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Drishti Philippines

October 12, 2013 Category :Call Center Companies| Call Centers in Makati 0

Drishti is a paramount Call Center Software & Enterprise Communications Applications provider in the Philippines. It provides highly urbane Communications Solutions that help business process outsourcing companies engaged in contact solution to vigorously and efficiently manage business Processes, Customer Interactions …

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