customer interaction

Eptica is a global provider of multichannel customer interaction software largely based in the Singapore, US, France and UK. The

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Call First Worldwide Solutions

0 Comment appointment setting, business process outsourcing solution, customer acquisition, customer care, customer interaction, customer support, marketing services

Call First Worldwide Solutions is a Philippine-based contact center incorporated on February 18, 2007 whose primary focus is providing Customer

Call Center Basics

Call Center Staff Evaluation

0 Comment agent evaluation, call center employees, customer experience, customer interaction, productivity

Evaluation of employees does not end upon one’s recruitment, it is continuously undertaken as part of the monitoring strategy of

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Intermedia Solutions Philippines

0 Comment customer interaction, email marketing, lead generation, mobile internet

Intermedia Solutions Philippines is a BPO firm that specializes in web development and design for companies both large and small.

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CosmoCom ePLDT

0 Comment communications platform, customer communication, customer interaction, interaction management

The Future of Contact Center Technology, CosmoCom is an IT service firm that provides a unified, all-IP contact center suite

Articles

Call Center Assessment Test Tips

0 Comment assessment test, correct response, customer interaction, data entry, sales and marketing, sales customer service, simulation test, workforce management

Call Center Assessment Tests are one of the conventional strategies used in the industry for hiring employees and maintaining the

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Drishti Philippines

0 Comment call center software, customer interaction, customer support services, integrated communication, outsourcing companies, service platforms

Drishti is a paramount Call Center Software & Enterprise Communications Applications provider in the Philippines. It provides highly urbane Communications

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PowerConnex Philippines

0 Comment adaptable systems, collection accounts, customer interaction, sms broadcasting, virtual call centre

Established in 2000, PowerConnex is a contact center technology and solutions provider that creates and executes cutting edge revolutionary solutions

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Mindbox Solutions Philippines

0 Comment back office operations, customer interaction, customer service assistance, dataquick information services, front office solutions, service delivery designs

Mindbox Solutions Corp. is a knowledge process outsourcing company based in Manila, Philippines. The company mainly provides customer service assistance

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ABSystems Philippines

0 Comment absystems, customer interaction, database enhancement, direct marketing services, outbound call center, outbound telemarketing services, retention campaigns

ABSystems (AB Systems Philippines) is a call center company that provides a comprehensive set of inbound and outbound call center

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Zylun Philippines

0 Comment content writers, customer interaction, global workforce, graphic designers, staff technology, transcription services

Zylun started in 2010 by Brigham Tomco and David Kasteler as premier partner and outsourcing solutions provider focusing on staffing

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Hit Rate Solutions

1 Comment center outsourcing services, customer interaction, customer queries, inbound telemarketing, marketing campaigns, transaction coordination

Hit Rate Solutions is a US-based call center company that caters small and medium-sized businesses to optimize their operational costs,

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Admerex Solutions

0 Comment collections management, credit risk management, customer interaction, receivables management, strategic consulting services

Admerex Solutions is an international BPO company specializing in receivables lifecycle and credit risk management solutions through software and services