Posts Tagged customer representatives

CCS Call Care Solutions

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Call Care Solutions or CCS is a fast growing organization BPO firm that specializes in providing high quality customer contact center services. CCS Philippines operates under the philosophy that places the customer at the center of every business and puts premium in service delivery which is more critical than customer acquisition. Customer acquisition is an inevitable and predictable consequence of quality service delivery which CCS Call Care Solutions emphasizes.

CCS Call Care Solutions is currently headed by its CEO, Mr. Czar M. Cabello, whose passion and expertise in customer service and technology served as the foundational beliefs of the organization. What differentiates CCS Call Care Solutions from other conventions call center companies is its team of dedicated and craftily selected professionals customer representatives, its proven process transitioning methodology and modern technology that beat world standards. Moreover, Call Care Philippines complements its global orientation with a complete understanding of the Philippine operating environment and culture. It drives the Filipino old-fashioned way and culture of courtesy, friendliness and hospitality with the technology of modern business and geocentric business culture.

For its inbound call services, CCS Call Care Solutions use and deploy the most refined call processing and telecom that can handle calls relating to various products or processes across industries. For its Outbound call services, the company maintains a robust infrastructure to reliably manage campaigns for its clients from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc. Finally, CCS Call Care Solutions also offers Back Office services that included credit card verifications, processing of transactions, accounts receivables, alerts for direct mail campaigns etc.

CCS Call Care Solutions call center office address:

  • CCS Call Care Makati
    6/F Centerpoint Bldg.
    Chino Roces Ave. cor. Export Bank Drive
    Brgy. Pio del Pilar
    Makati City, Philippines