customer service delivery – Call Center Beat

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ICT Group

1 Comment customer service delivery, operational viability, outsourcing solutions, quality customer support

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in

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Bodog Nation Philippines

0 Comment customer service delivery, gambling commission, gaming services, online gambling legislation, technical development group

Bodog Nation is and entertainment, technology and online gaming innovators founded in 1994 by Calvin Ayre. Today, Bodog Nation has

Call Center Management Strategies

0 Comment customer service delivery, financial performance, manpower requirements, process orientation, qualification training

Call center management is a very broad subject that can be overwhelming for a professional hands-on supervisor to undertake considering