September 30, 2021
Category :Call Center Basics
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The aptitude test in a call center is a test designed to determine an applicant’s ability in specific skill or field of knowledge. Thus, the aptitude test would depend in the nature of the service provided by the call center. …
communication skills, customer service skills, listening skills, telemarketing
May 6, 2021
Category :Call Center Basics
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As a service industry whose principal service is primarily delivered by people, staffing and hiring human resource personnel is crucial for the success of a call center company. This becomes even more important considering the high attrition rate across the …
attrition rate, communication skills, customer service skills, employment turnover, human resource
March 27, 2021
Category :Call Center Companies| Call Centers in Cebu
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Exxpert Communications is premiere business process outsourcing company that specializes in web development, online marketing and search engine optimization. As its name implies, Exxpert Communications Philippines possesses the expertise, experience, talent and creativity that allows the company to provide top …
customer service skills, quality service, reputation management, telemarketing services, web development services
April 25, 2020
Category :Call Center Companies| Call Centers in Iloilo
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Mobile Express Contact Solutions (MECS) is a business process outsourcing firm that specializes in a service-oriented contact solutions that contours its services to the exact specifications of individual clients supplemented by superior customer service, sales and technical skills and capabilities …
customer acquisition, customer call center, customer service skills, outbound call center services, superior customer service
November 17, 2019
Category :Call Center Companies| Call Centers in Cebu| Call Centers in Makati
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Established in 2001, the Call Center Academy (CCA) is an outsourcing company that specializes in recruitment services. The company was conceived to address the urgent need of matching the skills of the locals to current employment demands particularly in the …
consultancy services, customer service skills, customized training, recruitment services, rigid selection, technical education
August 13, 2019
Category :Call Center Basics
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After passing the interviews in one’s job application as a call center agent, another important step towards reaching the goal is passing the call simulation test. A call simulation test is an examination which gives an applicant the opportunity to …
application evaluation, communication skills, critical stage, customer service skills, improving interpersonal skills, knowledge skills, listening skills, simulation test
August 5, 2019
Category :Call Center Companies| Call Centers in Ortigas Center
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UConnects Philippines is a fast growing contact center company from North America that specializes in outbound call center serves, telemarketing and telesales. The company especially caters international companies from the US and Canada. As its name suggests, UConnects Philippines connects …
customer service skills, lead generation, outbound call center, payment processing, telemarketing
June 8, 2019
Category :Call Center Jobs
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For immediate hiring:
Technical Support Representatives
Customer Service Representatives
College graduates and significant call center experience preferred
excellent communication and customer service skills required
So you’re unique. You don’t seem to fit in with the rest. That’s a good thing. …
college graduates, customer service skills, performance goals, regularization, technical support representatives
March 26, 2018
Category :Call Center Companies| Call Centers in Cebu
1
CallTek Center International (also known as COSMOS) is a specialized business process outsourcing provider that offers a complete solution for the broadband industry including internet service providers, Ethernet, DSL, VOIP, IPTV and Cable. Calltek Center Philippines innovative services permit its …
business process outsourcing, customer service skills, networking infrastructure, outsourcing provider
September 7, 2017
Category :Call Center Companies| Call Centers in Makati
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Your gateway to your future, Southgate Premiere Services is a training center and consulting company that specializes in providing training development services for “free” to professionals interested in joining the booming the BPO/Call Center industry. Unlike a recruitment agency, Southgate …
customer service skills, english communication skills, managerial training, recruitment agency, remuneration packages, specialized training