difficult customer – Call Center Beat

Rebuttals for Handling Difficult Customers

1 Comment difficult customer, intensity, irate customers, tensions, typical issues

Rebuttals are refutations or effective responses that call center agents are trained about in order to handle difficult customers. Because

Irate Callers and How to Deal with Them

0 Comment customer care, difficult customer, good customer service, irate customers, satisfaction

Irate and difficult customers have already become a part of a call center agent’s life. If you have worked in

Build Rapport with your Customers

0 Comment build rapport, call center agent, difficult customer, irate customer

Talking over the phone for hours is very challenging and undeniably tiring, especially if you are talking about the same

How to Stay Healthy?

0 Comment body clock, call center agents, difficult customer, graveyard shift, lifestyle

The call center industry is known to be one of the most stressful job. In 9 hours a day and

Call Center Basics

How to Handle Difficult Customers

0 Comment call center, customer service, difficult customer, incentives, indifference

A lot of people think that working in a call center is so easy. You just have to go to

Things to Endure as a Call Center Agent

0 Comment call center agent, call of duty, conversation, difficult customer, irate customers, salary, travel

A lot of people are saying that being a call center agent is just so easy. We just have to