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Call Center Staffing

May 6, 2021 Category :Call Center Basics 0

As a service industry whose principal service is primarily delivered by people, staffing and hiring human resource personnel is crucial for the success of a call center company. This becomes even more important considering the high attrition rate across the …

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Work as Part Time Call Center Agent

August 30, 2019 Category :Call Center Basics 0

The call center industry has one of the highest employment turnover rates. Employees come and go or move from one company to another. The high turn over rate was primarily attributed to health concerns because of the night shift schedule …

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