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Virtual Business Assistance

February 6, 2017 Category :Call Center Companies| Call Centers in Clark| Call Centers in Pampanga 0

Virtual Business Assistance Inc. is a business process outsourcing company owned and operated by Australians. The company was founded three years ago, and its headquarters is situated in Clark, Pampanga Philippines. The founders decided to open Virtual Business in the …

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Choose the Right Call Center Outsourcing Partner

April 21, 2016 Category :Articles 0

Outsourcing contact services offshore has proved to be more cost effective than running your own call center. Apart from focusing exclusively on price, service, reliability and factors should be taken in consideration because there are a variety of providers out …

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Cloudsecretary Philippines

June 15, 2015 Category :Call Center Companies| Call Centers in Cebu 0

Cloud Secretary is North America’s leading provider of online administrative services. It has over a hundred of tele-secretaries all over the world that offer small and medium enterprises (SMEs) the best online administrative services to represent your business 24 hours …

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Cebu Tele-net Phils.

April 28, 2015 Category :Call Center Companies| Call Centers in Cebu 0

Cebu Tele-net is Japanese owned BPO/Contact Center that provides a complete range of contact center services placing the greatest priority on the dialog of the customer. Cebu Tele-net Philippines believes that its services involve putting its hearts and hospitality, as …

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Oriental Group International Technology

April 11, 2015 Category :Call Center Companies| Call Centers in Makati 0

Oriental Group International Technology is an IT Outsourcing and IT Management Solutions Provider that provides a broad range of IT services portfolio from simple manpower augmentation and outsourcing of technical support operation to a more complex Desktop Management and IT …

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Bizmates Philippines

September 17, 2014 Category :Call Center Companies| Call Centers in Makati 0

Language, communication, diversity, leadership and personality. Bizmates Philippines is a new and exciting online business communication school that focuses on helping Japanese professionals and students with their business English needs. Headquartered in Japan, Bizmates Philippines is comprised of energetic and …

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Tips to Improve Phone Skills

July 5, 2014 Category :Articles 0

Customer service in the call center industry is primarily imparted through the phone. Hence, customer agents should first and foremost possess the right phone skills as part of their customer service. Hereunder are some tips to improve an agent’s phone

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Dynatec Philippines

May 23, 2014 Category :Call Center Companies| Call Centers in Quezon City 0

Dynatec Incorporated is a Philippine-based BPO firm that provides top notch contact center services to multinational companies especially catering English speaking market. Dynatec Philippines derived its name from dynamic technology which describes the blend of energetic and vibrant nature of …

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Versant Test Tips

January 12, 2014 Category :Articles 0

The Versant English Test is a language examinations test primarily designed for call center and BPO organizations to help companies reduce interview cost and enhance screening and training placement. Originally known as Spoken English Tests (SET), the Versant test is …

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Business Sidelines for Call Center Agents

November 9, 2013 Category :Articles 0

While the BPO industry has provided employment to numerous Filipino professionals and is said to provide sufficient compensation for professionals, some call center agents may find their salaries insufficient especially those who are just starting, are not regular or are …

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