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The BPO Industry: No Pain, No Gain

April 8, 2022 Category :Articles 0

Let’s face it, the BPO (Business Process outsourcing) industry is one of the most important sources of revenue here in the Philippines. An example of such industry are call centers. Since its introduction, the country has experienced unparalleled economic growth …

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Risks of Working Night Shift

August 15, 2021 Category :Articles 0

With the boom of the call center and BPO industry in the Philippines, millions of Filipinos work a permanent night shift or regularly rotate in and out of night shifts. This work routine exposes them to the risk of working

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Adapting to Night Shift Work

June 3, 2021 Category :Call Center Basics 0

Sleep deprivation is one of the major problems in night shift work especially in the call center industry. Agents and employees are then encourages to adjust to a night shift schedule in order to cope with or adapt to the …

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Health Hazards in Call Center

May 22, 2021 Category :Articles 0

Amidst the continuing growth of the call center industry, there is growing health concern among the employees of the call center population. Many agents and former agents who have worked in the call center industry complain of health and psychological …

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Stay Healthy during Night Shift

May 22, 2021 Category :Articles 0

Health is wealth. If one cannot keep oneself healthy at work, then there is no point of working at all. One should not trade health with the wealth one can earn from work. Instead, one should strive to stay healthy …

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Call Center Lifestyle in the Philippines

March 26, 2018 Category :Articles 0

A lot of people are curious about the lifestyle of call center agents because they hardly see each other. This is because call center agents sleep during the day and is awake during the night. While rotating schedules may be …

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Oversleeping VS Undersleeping

August 16, 2017 Category :Articles 0

After eight to ten hours of working, our body needs to take a rest. Drinking coffee is not enough to redeem the weariness that one has acquired for a day. Everybody has to sleep in order to regain strength for …

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Three Effective Tips in your BPO Journey

March 30, 2017 Category :Articles 0

Business process outsourcing has done lots of benefits to those who wish to achieve more in life. With its satisfying compensation and various perks, BPO companies give doors of opportunities. Professional development has been given to their employees. Lots of …

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Surviving the BPO Industry

August 19, 2016 Category :Articles 0

Toxic and challenging—these are the two words that call center agents describe their tasks. Definitely, working in any BPO company is quite challenging. There will be ups and downs. There will be a lot of changes. Whenever people encounter these …

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