When Philippine holidays are on the midst like Christmas, New Year, the Holy Week and All Saint’s Day, most Filipino workers are excited. The same is true among call center agents because it is a time of vacations with their …

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, …

Philippines have been one of the best countries in which business process outsourcing companies can invest themselves. With a number of Filipinos who are certainly providing the needs of every client, an investor can assure themselves that Philippines is where …

Absenteeism in Philippine call centers is so rampant that some global experts consider the problem to be worse compared to other countries. However, absenteeism in the call center industry cannot be rooted as a habit or a cultural attitude of …

Trusted online gift shop for Filipinos. Regalo Manila is an online gift delivery company dedicated to send flowers and gifts to the Philippines. It started in 2007 specializing on catering overseas Filipino workers (OFWs) or foreigners who want to send …

Cash Bonds in call center pertains to two things.

The first concept of cash bond pertains to training bond or employment bond which is agreement entered between the company and employee which among the other terms states that an employee …

We often hear of the term call center. Everybody is talking about it: Great paying job, no need for college diploma or professional license, just the willingness to learn the acumen of the business, flexible in terms of working …