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Surviving Shifting Schedules

December 23, 2020 Category :Articles 0

Surviving shifting schedules is one the common and biggest challenges of employees and agents working in call centers. Most call center agents find themselves working irregular hours in rotating shifts to equally give chance to other agents to have the …

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Staying Fit even in Night Shift

June 25, 2017 Category :Articles 0

To work in night shift is a great challenge for everyone. This entails risk, responsibility, and renewed energy. It is risky because working at night exposes oneself to danger and crimes across the streets. You are expected to be responsible …

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How to Survive Grave Yard Shift

January 1, 2017 Category :Call Center Basics 0

A lot of call center companies these days are giving schedule which is totally unholy for some. They call it grave yard shift. Basically, while everyone is asleep, that is the time that people have to work. This has been …

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What Every Call Center Agent Should Know?

December 7, 2016 Category :Articles 0

Working in a call center industry has opened lots of opportunities for some people. It has paved the way to success because of its competitive compensation and benefits. Through its compelling efforts for its employee, it has given them more …

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Healthy Lifestyle for Call Center Agents

July 15, 2015 Category :Call Center Basics 0

Working in a Business Process Outsourcing (BPO) Company can be stressful to one’s health especially because of its irregular working hours and the graveyard Shift, which disrupts a person’s normal day-life. This makes workers in call centers constantly exposed to …

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