Being a call center agent is a challenging job. Not only will you have to put up with difficult customers and irate callers. You would also have to put up with the crazy scheduling and oftentimes impossible demands of the …

Call center jobs are being in demand these days. There are lots of job fairs that offers job postings in call center companies, and the more successful applicants there are, the more seats need to be filled, or so it …

Working in a call center industry is not just a job for some now. A lot of people have subconsciously turned it into a lifestyle, and some have even considered it a culture. Because there are certain things that shout …

If you have been working in the call center industry for quite a while now, you would probably smile to yourself as you read along this article. Not because what you would be reading is funny or anything, but because …

Terminable offenses are always applicable in any job. However, there are some offenses in other jobs that are considered forgivable, but are a definite no-no when done in the call center industry. Yes, although call center job may seem easy …

The call center industry is known to be one of the most stressful job. In 9 hours a day and in 5 days a week, the call center agent is expected to be awake every night, manage their emotions when …

Virtually Incredible began when a real estate broker and company owner started to share his system of selling to his real estate agents. According to Todd Breen, the real estate broker and company owner, he’s been using simple videos in …

Let’s face it, the BPO (Business Process outsourcing) industry is one of the most important sources of revenue here in the Philippines. An example of such industry are call centers. Since its introduction, the country has experienced unparalleled economic growth …

Being a call center agent isn’t just a job. For some, it has become a lifestyle, and even a culture. Sunrise beer, excessive smoking and overflowing caffeine are just some of the bad habits you can’t help but doing once …

Working in a Business Process Outsourcing (BPO) Company can be stressful to one’s health especially because of its irregular working hours and the graveyard Shift, which disrupts a person’s normal day-life. This makes workers in call centers constantly exposed to …