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Art of Team Leadership

November 1, 2020 Category :Call Center Basics 0

Team work is crucial in the success of a call center company because its operations require the joint effort of individuals with specialized skills doing specialized work. However, teamwork does not simply evolve naturally. It requires a leader who in …

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Struggles Only Call Center Agents Will Understand

August 15, 2017 Category :Articles 0

Regular employees usually wait until four o’clock or maybe five o’clock afternoon to leave their office and go home. They keenly look at their watch and wait for the go signal to see their family or friends. But, at this …

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XCEED Customer Care Solutions

June 29, 2017 Category :Call Center Companies| Call Centers in Makati 0

XCEED Customer Care Solutions is one of the fastest growing customer care company in the Philippines. It has quickly become a household name overnight with its outstanding care support and services.

Here at XCEED Customer Care Solutions, we pride ourselves …

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Olympus Software Systems

May 29, 2017 Category :Call Center Companies| Call Centers in Cebu| Information Technology IT Companies 0

Olympus Software Systems is a US-based company that gears toward the development of every company by offering businesses products in terms of web and technological needs. With its advance and modern technology, they aim to provide a perfect foundation for …


Skinner Inc.

February 20, 2017 Category :Call Center Companies| Call Centers in Cebu 0

Skinner Inc. is a recognized business process outsourcing service company that is dedicated to provide accounting services for clients and firms based in the United States. It is also known as an affiliate company of Expert Tax and Accounting, a …

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Call Center Metrics

January 12, 2017 Category :Call Center Basics 0

Many people think that working in the call center industry is like a dream come true. Most of them are under the impression that the job is so easy – you will just sit back, and answer every call that …

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Usual Call Center Perks

December 15, 2016 Category :Articles 0

Call center companies, just like the huge firms in the metro, also provide incentives and perks to their employees. You must be well aware of this, if you have been working in the industry for a considerable amount of time …

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YOYO Holdings

November 27, 2016 Category :Information Technology IT Companies 0

YOYO Holdings commits themselves in solving the biggest issues in the world. They do empower the mobile users by creating applications that suit their needs. In relation to this, they have created an application that would give rewards to the …

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Things to Consider Before Working In a Call Center

November 22, 2016 Category :Articles 0

Call centers seem to be the largest employment provider in the country these days. There are more and more people who are interested to be employed in these companies, because, aside from the competitive salary package, there are all kinds …

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Neungyule Eduphone

November 18, 2016 Category :Call Center Companies| Call Centers in Eastwood City-Libis 0

Neungyule Eduphone is a learning center that is known in providing quality online English classes to Korean students. The classes are done over the phone and video. Being an online English learning center, Neungyule Philippines intends to be the lead …

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