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Gho Ahk Corporation

January 15, 2022 Category :Articles 0

Gho Ahk Corporation has been the privileged partner of companies, organizations, clubs, institutions and brands throughout Europe, Australia and Asia for their promotional items. Promotional items refer to items that are used by the company as give-aways for their clients …

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Tips to Improve Employee Engagement

December 4, 2021 Category :Call Center Basics 0

Engaging employees to a company is important for them to be productive and increase their sense of belongingness to the company. Here are ways to improve employee engagement.

Participative management. Engaging employees can only be facilitated if management employs …

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Raeuber & Walle Solutions

November 26, 2021 Category :Call Center Companies| Call Centers in Makati 0

Raeuber & Walle Solutions or RW Solutions, Ltd is a Logistics Network and marketing company which aims to unite independent international freight forwarding companies thru Open networking events and freight alliances. Among RW Solutions Philippines brands included Combined Logistics Network …

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Bluefox Philippines

November 23, 2021 Category :Articles 0

Bluefox is a globally oriented catalogue based distance-selling business that has over 17 years of experience in the mail order industry and serving millions of customers. It has developed a profitable business model and is now bringing its experience and …

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Onspec Global Solutions

July 21, 2021 Category :Call Center Companies| Call Centers in Makati 0

Global research solutions. OnSpec Global Research Solutions is a BPO firm specializing in the corporate information research and Recruitment Process Outsourcing. Onspec Philippines provides candidate sourcing and talent acquisition services which can allow companies to have more time to focus …

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Provincial Call Centers

June 2, 2021 Category :Articles 0

The boom in the call center industry is felt not only in the metropolis but also in the provinces as many call center companies start sprouting in provinces especially in Freeport zones. The boom of call centers can primarily be …

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How to be Confident as a Call Center Agent?

May 31, 2021 Category :Articles 0

Confidence or the belief on oneself is very important in any endeavor including at work. In a call center company, an agent’s confidence is crucial because it constitutes part of the nature of customer service. Confidence is important in communication …

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Strategies for Maximizing Agent Performance

May 23, 2021 Category :Call Center Basics 0

To maximize performance and productivity of agents, managers must prevent of minimize factors that can stress an agent and expand the factors that motivate agents to work better. Hereunder are some strategies to maximize performance of call center agents.

Coaching

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Art of Team Leadership

November 1, 2020 Category :Call Center Basics 0

Team work is crucial in the success of a call center company because its operations require the joint effort of individuals with specialized skills doing specialized work. However, teamwork does not simply evolve naturally. It requires a leader who in …

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Struggles Only Call Center Agents Will Understand

August 15, 2017 Category :Articles 0

Regular employees usually wait until four o’clock or maybe five o’clock afternoon to leave their office and go home. They keenly look at their watch and wait for the go signal to see their family or friends. But, at this …

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