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May 8, 2022 Category :Articles 0
We gain different reactions when people are being asked about their opinions regarding call center agents. Some of them tend to appreciate the hard work and the challenging role of an agent, others would give nothing but snide comments …
July 26, 2019 Category :Call Center Basics 0
A call center is a centralized office the principally functions to receive calls to provide customer services or give calls to market products and services through a telephone. Depending on its trust and objective, the call center may receive incoming …