ServTouch-Wywy, originally known as Wywy Office Solutions, was established in 1976 as the distributor for Ricoh branded copiers. They eventually started partnerships by providing solutions for printing and software such as on HP, Samsung, Kodak, Softlog, OpenBee, and Pharos. As a leading company in providing print and imaging solutions for production, retail markets and enterprise office, ServTouch-Wywy offers the widest range of printing machines, software and services covering Managed Print Services (MPS). The company also covers Document Software Management (DMS) that are supported by well-experienced technical support professionals who can handle pre-sales consultation, project delivery and post-sales services.
Products and Services
Products and services offered by ServTouch-Wywy include Enterprise and Industry Solutions. These are as follows:
- Enterprise Solutions
- Print Management. Mainly controls about print wastage and print abuse. ServTouch-Wywy provides print management solutions by allowing the consumer to manage the printing behaviors by configuring secure printing policies in his office. This also includes the secure release feature, in which confidential print jobs are not collected by anybody and only required printing jobs are produced.
- Capture Management. This solution mainly increases the efficiency of the client’s business processes. This involves capturing solutions that work with any scanner equipment or photocopier and converts the documents into digital copies. It also extracts data from the documents that can be re-used for a faster retrieval of the data and stored in backend processing systems like financial and order processing systems.
- Document Management. This management helps the consumer in securing digital and paper documents including emails. Through this solution, the client can easily locate and access the information securely.
- Workflow Management. This Workflow Management Solution helps the client to manage his business processes and ensure that these are working properly. It also gives the client a clear interpretation of each submitted request.
- Collaboration. This solution focuses on helping the client sharing his confidential documents (from small to multi-megabyte files) to his partners securely through collaboration. The solution also includes and electronic signature to secure the files.
- Industry Solutions
- Legal Industry. The main client target is Legal firms. ServTouch-Wywy provides cost recovery solutions to legal firms across the region by helping the clients to track and recover costs from disbursements that include print, photocopy, fax, calls and sundries. In addition, ServTouch-Wywy offers Document Management by organizing legal firm’s emails and documents. It helps the firms to adapt paperless environment, but user-friendly document management systems.
Working in ServTouch-Wywy
The company offers competitive package and medical benefits to its employees who are competent, ambitious and self-motivated person. The company also provides pleasant working environment.
ServTouch-Wywy (Singapore) Pte Ltd is located at 20 Bendemeer Road, 5th Floor, Singapore 339914 with almost 200 employees.