The Operations Manager of the call center must essentially manage the daily routine operations of the business to ensure that it meets the company’s established goals, objectives and expectations. It involves ensuring that business plan of the company is correctly …

Question: My boss recommended me for job promotion by my immediate boss and the comptroller. I was expecting for a promotion but didn’t happen. I found out that my coworker was promoted instead of me. Based on performance, i’m better …

You might be a fresh grad and your first job interview happens to be in a call center company. Or maybe, it’s just your first time to apply in a call center. You bravely submitted your resume either online or …

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One of the most booming careers nowadays especially for the young urban professionals is being a call center agent. Most of the job fairs that you go to would offer you a one-day hiring process for a call center job. …

CEVA Logistics is recognized as one of the world’s top notch company of non-asset based supply chain management. The company develops and executes business-leading solutions in both freight management and contract logistics. CEVA Logistics currently employs more than 40,000 dedicated …

Companies need to get in touch with their clients all the time. Success depends on how the companies provide solutions to the problem given to them. The industry requires businessmen their outmost effort in catering the needs of their every …