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Outbound Calling in a Call Center

June 2, 2022 Category :Articles 0

Outbound calling is a challenging work. It entails agents with strong sales background, the ability to deal irate customers and handle rejections. When performing cold calling, agents should carefully prepare a plan in making the call which included a …

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Tips to Motivate Call Center Agents

February 13, 2022 Category :Call Center Basics 0

One of primary responsibilities of managers is to motivate staff so that they will work better and harder. Here are a few tips to keep call center agents always motivated.

Make them happy. The workplace should be a place …

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Motivating Call Center Agents

December 7, 2020 Category :Articles 0

A happy work force creates happy customers. A good manager supplies a fantastic environment to work in and look after the staff the way they are expected to look after their customers. Motivating the call center agents are very important …

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How to become a Great Sales Rep

April 30, 2020 Category :Articles 0

One of the most rewarding and challenging works is sales. Being a sale representative requires certain skills in order to be an effective one. In most cases, the salary of sales people are meager. This is because companies usually reward …

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10 Tips to Be a Good Telemarketer

December 13, 2017 Category :Call Center Basics 1

Being a telemarketer can be challenging. Most of the time, you get rejected, no matter how much you try. There are ups and downs in the telemarketing, there are good days as there are bad. If you have become frustrated …

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How to Be a Good Telemarketer?

December 11, 2017 Category :Call Center Basics 0

There are a lot of tips on how one can become a good telemarketer. You can read through online blogs and sites that discusses about the topic and it will surely help you become successful too. In this article, …

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Create Positive Atmosphere at Work

January 21, 2017 Category :Articles 0

In call centers, agents usually overemphasize the stressful duties they had to endure every single day. Though true to their word, it is sometimes an exaggeration. In any given environment, what you feed yourself will develop with the prism of …


ABC’s of BPO

January 5, 2017 Category :Articles 0

Getting hired in call center companies has enabled anyone to build the gaps between unemployment to success. Even if the application process is so tedious, tiring, and long, all sacrifice is truly worthy. Once they get to know the system …

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