> Tags > product knowledge

Post about "product knowledge"

DACON Networks

November 23, 2015 Category :Call Center Companies| Call Centers in Singapore 0

DACON is a leading business communication provider that offers office communication products and solutions. It started its expertise in data and telephone system integrator, in which it enables the client’s business to provide excellent customer experience and improves employees’ efficiency …

, , , ,

How to Conduct Product Training

July 4, 2014 Category :Call Center Basics 0

To conduct product training must have the knowledge or the know-how on how to handle businesses. Many people have the ability to sell and communicate with diverse people. It doesn’t have to be professional in terms of selling a certain …

, ,

Call Center Product Training Tips

January 17, 2013 Category :Call Center Basics 0

Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products

, , , , , ,