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Dynatec Philippines

April 8, 2021 Category :Call Center Companies| Call Centers in Quezon City 0

Dynatec Incorporated is a Philippine-based BPO firm that provides top notch contact center services to multinational companies especially catering English speaking market. Dynatec Philippines derived its name from dynamic technology which describes the blend of energetic and vibrant nature of …

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Call Center Spiff

January 15, 2021 Category :Call Center Basics 0

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to …

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Andon Multimedia Services

August 17, 2017 Category :Call Center Companies| Call Centers in Makati 0

Nowadays, the world demands the society to come up with different ways on how to communicate effectively. Communication has been one of the most prominent ways on how deal with potential customers. Luckily, Andon Multimedia Services have made it possible …

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Termination due to Health Reasons

August 16, 2017 Category :Articles 0

Call Center jobs are considered hazardous jobs due to the nature of work. The agents need to report mostly on night shifts, they don’t have enough sleep, and the job is really stressful (irate clients). In most cases, agent’s health …

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Avoid Burnout in a BPO Company

March 19, 2017 Category :Articles 0

Business Process Outsourcing Companies have emerged alongside with the changes that technology has brought. It has changed the way how people do their transactions. Moreover, it has also changed how people communicate in times of need. These processes in the …

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E-Commerce Philippines

November 15, 2016 Category :Call Center Companies| Call Centers in Ortigas Center 0

E-Commerce Philippines, Inc. or eCOM is the company that started the breakthrough of business-to-business e-commerce (B2B E-Commerce) in the Philippines and it is already considered as the country’s leading provider of B2B E-Commerce services and solutions. The company offers unrestrained …

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DKD Agency

July 4, 2016 Category :Articles 0

Formed in 2007, DKD Agency, an Australian company, focuses on the evolving and different needs of Cloud computing. The company draws upon skills acquired by its team over the past 25 years. During those years, the company has already gained …

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Different Metrics You Should Maintain

June 13, 2016 Category :Articles 0

A lot of people are saying that call center job is just so easy. You just have to sit down, put on your headset and answer phone calls for the entire eight hours. It might be simple if you put …

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Rediston Holdings

June 9, 2016 Category :Articles 0

Rediston Holdings is a privately owned, multi-dollar company which focuses on advice in investment. It partners with institutions and businesses, always with the straightforward focus on long-term productivity. The company’s main headquarters is based in London, U.K. and has grown …

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How to Be the Top Agent

May 21, 2016 Category :Call Center Basics 0

Let’s face it – who does not want to be a top performing agent? Apart from the big bonus that you will definitely get in producing outstanding results, you have the prestige and your face might also be plastered in …

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