Collection especially of past debts of clients is one of the most challenging works in a call center company and spiels or scripts will help an agent to correctly approach a customer to successfully establish rapport and relationship which will …

Northstar Solutions is looking for individuals to fill the following positions:

Call Center Agents
Able to multitask and is comfortable working with computer based applications
Able to perform well in a quota driven environment
Flexible and is willing to work …

Boldr Impact is outsourcing done right. The company’s goal is to provide employees, most importantly, clients with services that other outsourcing companies fail to provide. Boldr Philippines capitalizes on the intricacies of service to deliver just what the client needs. …

Many people think that working in the call center industry is like a dream come true. Most of them are under the impression that the job is so easy – you will just sit back, and answer every call that …

Calls are not recorded just for the sake of having a copy of your conversation with your customers. To guarantee the quality of your calls, they are being listened to and calibrated by the quality assurance specialists. This is to …

Being a call center agent does not mean that you are going to take calls forever. Unless you love the sales incentive more that promotion, there are lots of choices that you could have in order for you to take …

While most of the call center agents seem to be content at taking calls every day of their lives, some of them are also thinking of future plans. Working in the BPO industry is not just about making and receiving …

A lot of people are saying that call center job is just so easy. You just have to sit down, put on your headset and answer phone calls for the entire eight hours. It might be simple if you put …

If you have been working in the call center for a while now, you would know that there are lots of different comments from other people regarding your job. Some of them appreciate the fact that it is not easy …

Searchfuse Marketing Management is a digital marketing service firm composed of seasoned marketing consultants, top strategists and creative experts from London, Dubai and Manila who came together to establish the best marketing campaigns in the world. At the heart of …