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Post about "quality assurance"

Call Center Life

July 2, 2022 Category :Call Center Basics 0

If you have been working in the call center for a while now, you would know that there are lots of different comments from other people regarding your job. Some of them appreciate the fact that it is not easy …

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Searchfuse Marketing Management

June 8, 2022 Category :Call Centers in Manila 0

Searchfuse Marketing Management is a digital marketing service firm composed of seasoned marketing consultants, top strategists and creative experts from London, Dubai and Manila who came together to establish the best marketing campaigns in the world. At the heart of …

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Elevated Play Philippines

May 26, 2022 Category :Call Center Companies| Call Centers in Makati 0

Elevated Play is a company dedicated to check games, applications, platform and websites the people use every day. Its personnel checks for quality and bugs of these applications for fixing and improvement. Basically, they will test for anything that the …

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Cerquit Solutions

May 18, 2022 Category :Call Centers in Makati 0

Companies need to get in touch with their clients all the time. Success depends on how the companies provide solutions to the problem given to them. The industry requires businessmen their outmost effort in catering the needs of their every …

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Iniquus Outsourcing

May 18, 2022 Category :Call Center Companies| Call Centers in India 0

Iniquus is a firm which specializes in professional creative and software development which is originally based in Pune, India. Through business application of technology, the company provides its clients with unequal advantage. It offers unequalled advantage, in the sense that …

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Call Center Scorecards

May 14, 2022 Category :Articles 0

As simple and easy as it may sound, call center job would also require you to hit some targets. These targets, other time called metrics, are the numbers that would determine just how well you perform as an agent. There …

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Top Call Center Problems

April 30, 2022 Category :Articles 0

It is beneficial to highlight that there are also problems in the call center. Not only does this allow people to know more about the industry, this also allow prospective employee to prepare to the demands of the BPO industry. …

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FBM eServices

April 28, 2022 Category :Call Center Companies| Call Centers in Makati 0

FBM eServices is a world-class support center that provides live customer support to international based customers since 2002. FBM eServices Philippines offers services such as customer support, quality assurance, custom design and web development.

Customer Support. FBM offers live call, …

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How to Build Rapport

April 22, 2022 Category :Articles 0

It’s been months, but despite of your sales coach’s advice on how to hit that sales quota, you are still getting below average sales. Your quality assurance coach is still marking you down for being unfriendly towards the customers. All …

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Careers in Call Center

April 16, 2022 Category :Articles 0

If you are working in a call center, most people are under the impression that your job mostly consists of sitting all night long in your workstation, answering phone calls, making phone calls, or maybe provide assistance through chat and …

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