Canon Business Process Services (CBPS) is a foremost provider of managed services and technology that empower companies to enhance operational efficiency while optimizing cost and mitigating risks through the application of quality management principles and tools such as Six Sigma …

Chat support is a form of customer service channeled online via chat or written real time communication. It is an important tool for facilitating customer support and sales strategy which has certain distinct advantages over a verbal communication. In order …

The telephone has long been invented and still it is the most widely used invention worldwide. And in relation to the telephone is one of the most booming business industry today – the call center industry. The call center industry …

Boldr Impact is outsourcing done right. The company’s goal is to provide employees, most importantly, clients with services that other outsourcing companies fail to provide. Boldr Philippines capitalizes on the intricacies of service to deliver just what the client needs. …

Nowadays, it is kind of a mainstream to think of call center agents as just phone support experts. People in the BPO industry know otherwise. Modern call centers now support wide ranged line of business. Phone, chat and email, …

Some of the sports enthusiasts also bet to their favourite team. They always want to win so there could be an extra winning money. Good thing is that there is already a way on how to assure one’s win. That …

Vector Data Inc. is a company that is known as leader in technology and market in the field of CAD (Computer Aided Design) for the separate and non-separate production and AEC industry in the Philippines. Vector Data Philippines represents the …

Easy Taxi is the world’s biggest taxi booking application that allows people and commuters to easily, request for a taxi with one-click in the phones or mobile devices. One can also track taxi in real time so that one is …

A web chat or online chat is a system whereby agent can communicate in real time with clients over the internet. Here are ways to enhance webchat experience of customers.

Allow focus. Web chat is one of the most disregarded …

City Delivery Food Solutions is the premier multi-establishment delivery service in the metro today that caters the delivery needs of diners 24 hours a day, 7 days a week. From food to grocer to package deliveries, City Delivery Philippines helps …