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Counter Objection in Outbound Call

February 5, 2018 Category :Articles 0

Outbound calls are more complex and vulnerable to objection and rejection especially because agents are involved in cold calling. Hereunder are some tips to counter objection in outbound call.

Objections vs. Concerns. While there is a thin line between …

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Tips for Appointment Setting

December 30, 2015 Category :Call Center Companies 0

Appointment setting is one of the most common services offered by many call center companies. Appointment setting is basically obtaining a schedule with a potential client with a time for dialogue so that company can better talk and offer a …

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