Futureperfect Business is a communication advisory firm founded in 2004 which changes how management think about the role of language in the work place. Founded on the notion that workplace communication has far-reaching implications on business performance and that targeting …

Developing web sites plays an important role in reaching out to clients. Businesses make sure that their exposure generates attraction and allows presence to its clients. Since this aspect of the business signifies a good communication and relationship to partners, …

Dyomo Digital Services aims to provide a different experience in extending their passion in giving digital solutions to their clients. This company works through offering exceptional services that surely assist every company to their endeavors. Moreover, Dyomo Philippines consists …

Formerly known Ragus, Global Learning Support PTY is a pioneer in the e-learning support sector that works with the world’s leading education providers by creating a unique environment for students that facilitates, guides and encourages progression and clears the pathway …

Shipserve CI Philippines is the leading maritime e-marketplace, helping marine and offshore buyers to find the best supplies easily, trade efficiently and build trusted relationships. Founded in 1999, ShipServ helps bring buyers and suppliers together online, in print, on ship …

When it comes to Internet based marketing services, Active Media has been present in giving these services to companies who need it. This company is established in 2005 and services vary from creating website and its design, planning, website hosting …

A call center team leader or team lead is a person responsible for managing a group of agents, whose role is primarily to ensure that individual team members perform their job by reviewing their performance and coaching them to improve …

Infidelity, adultery, cheating or having an affair with someone other than one’s legal, common law or publicly known partner is a common issue in a call center. This can be attributed to many factors such as the dominance of employees …

As front liners to customers, call center agents should make the right impression by conducting positive interactions that can engender customer loyalty and good relations with them. Following are some tips for call center etiquette when interacting with customers.

Courtesy.…

YOU cannot help it. You enter a workplace. You meet somebody. You both get closer and closer by the day, err, night. Before you know it, you fall for each other. Kayo na. Oh, sarap ng feeling, di ba, especially …